Dutch Language Support Specialist for Global Search Engine
hace 2 semanas
We are seeking a highly skilled Dutch-language support specialist to join our global search engine team in Lisbon. As a key member of our customer support team, you will be responsible for providing top-notch technical support to customers via phone, chat, and email.
About the RoleThe successful candidate will possess native-level Dutch language skills and excellent written and verbal communication skills to effectively communicate complex technical information to non-technical users. Experience in technical troubleshooting is an asset, but not required. Proficiency in Google Docs and Google Sheets, as well as PC literacy, is necessary. We encourage mobility across companies and offer opportunities for an international career.
Responsibilities- Provide technical support to customers via phone, chat, and email
- Respond to customer inquiries and document relevant case information
- Ensure excellent customer satisfaction through prompt and effective issue resolution
- Assist with sales, general inquiries, and technical support issues
- Native-level Dutch language skills
- Excellent written and verbal communication skills
- Experience in technical troubleshooting (an asset)
- Proficiency in Google Docs and Google Sheets
- PC literacy
- Competitive salary: €45,000 - €55,000 per annum (14 monthly payments per year) + monthly performance bonus
- Meal allowance and transportation subsidy
- Relocation package: flight reimbursement and accommodation for 12 months, along with administrative support
- Private health insurance with dental plan (after 6 months of the contract)
We offer a dynamic work environment with people from over 15 nations, modern amenities, and numerous discounts at local businesses. Our company values diversity and encourages mobility across companies. We believe in investing in our employees and offer growing opportunities for an international career.
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