Executive Chef and Restaurant Manager
hace 4 semanas
About the Role
We are seeking an exceptional Executive Chef and Restaurant Manager to join our team at the prestigious Mandarin Oriental Ritz, Madrid.
Company Overview
Mandarin Oriental Hotel Group is a renowned owner and operator of luxury hotels and resorts worldwide. Our commitment to excellence has earned us numerous awards and recognition within the industry.
Job Description
As a key member of our management team, you will be responsible for leading our culinary and operational teams to deliver exceptional guest experiences. Your expertise in kitchen management, menu development, and staff supervision will be instrumental in maintaining our high standards of quality and service.
Key Responsibilities:
- Direct the Jardín Management Team to achieve departmental goals and ensure total guest satisfaction.
- Provide leadership, direction, and support to all outlet colleagues during operation hours.
- Handle complaints and take immediate action for rectification.
- Monitor key performance metrics, identify areas for improvement, and propose effective solutions to optimize operational efficiency.
- Manage financial resources, contribute to budget planning, and ensure responsible financial management.
- Conduct monthly departmental meetings.
- Observe competition, market trends, prices, and implement new ideas.
- Ensure reservations are managed well within outlet capacities and seating.
- Maintain the highest quality of standards for service, cleanliness, and profitability.
Requirements:
To succeed in this role, you should possess:
- A Degree or Higher National Diploma in Hospitality/Hotel/Business Management.
- Experience as a Manager in a high-volume restaurant with the highest levels of service.
- Excellent leadership and personnel management skills.
- The ability to understand guest needs and deliver superior customer service.
- Good planning skills, recruitment, and interviewing skills for new colleagues.
- Good financial acumen.
- High computer skills including MS Office.
- The ability to communicate effectively with different individuals.
- Excellent attention to detail and a service-oriented attitude.
- Fluency in Spanish and English, with knowledge of other languages required.
Salary: The estimated salary for this position is €80,000 - €100,000 per year, depending on experience and qualifications.
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