Student Experience Coordinator

hace 4 días


Madrid, Madrid, España Schiller International University A tiempo completo

About the Role

We are seeking a highly motivated and organized Student Experience Coordinator to join our team at Schiller International University. This role is responsible for ensuring a seamless onboarding process for new students across our four campuses, while also adapting to university life in an international setting.

Key Responsibilities

  • To thoroughly check all CAS (Confirmation of Acceptance for Studies) requests and corresponding documents to ensure only genuine students who meet entry requirements receive a CAS.
  • To obtain regular updates on student visa applications and copies of granted visas.
  • To provide accurate, up-to-date lists of students issued with CAS's on student route visa.
  • Working collaboratively with university leadership, Admissions, students, academic support, faculty, and external stakeholder groups to support realization of university objectives.
  • Leading new student processes, including initiation of student files that support new student experience, wellbeing, and values at Schiller.
  • To ensure smooth handovers of students from Admissions to Student Services.
  • To ensure new students submit all required documentation and information to comply with regulations.
  • Coordinating with Campus Directors and local teams to provide adequate amenities for new students.
  • Coordinating referrals of new students to departments based on needs.
  • Providing opportunities for new students to integrate into university life in a diverse and inclusive manner.
  • Providing additional pre-start activities for students enrolling months in advance.

Requirements

  • Bachelor's Degree preferred.
  • 3 years' experience in Higher Education.
  • Data-oriented focus.
  • Friendly demeanor and excellent customer service skills.
  • Excellent problem-solving skills.
  • Excellent intercultural communication skills and cultural agility.
  • Experience in mentorship or coaching a plus.
  • Fluent English language skills. Spanish, German, or French a plus.

About Us

Schiller International University has been a pioneer in experiential learning for over 50 years. Our educational model combines knowledge acquisition with solid humanist values, producing graduates proficient in their professional capacities and equipped with an international mindset. Our global network provides undergraduate and graduate students with high-quality degrees valid both in the USA and Europe, all instructed in English. Estimated Salary: $55,000 - $70,000 per year, depending on location and qualifications.



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