International Student Experience Coordinator

hace 5 horas


Madrid, Madrid, España Cea Study Abroad A tiempo completo

About CEA Study Abroad

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At CEA Study Abroad, we believe that studying abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way. A Culture of Inclusion

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We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person's professional qualifications and competence.

Your Role: International Student Experience Coordinator

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The International Student Experience Coordinator plays a key role in supporting the smooth operation of CEA Study Abroad's Student Services Department. This position involves assisting with all aspects of student arrivals, excursions, and activities, ensuring students adapt to and enjoy the city and its culture. The role includes office-related tasks such as managing supplies, mail, and packages, as well as providing logistical support for staff and students during events.

Responsibilities:

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• Attend and guide students during excursions and activities

• Offer logistic support to staff and guides in activities

• Support Madrid staff in all areas

• Help and participate in all aspects involved in students' arrival (airport pick-up, transfer to housing, follow up visits, guided tours...

Student Services Support

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The International Student Experience Coordinator assists in the planning and implementation of all aspects of student services onsite, including arrival & orientation; social & cultural activities; excursions; volunteer opportunities and other. They also assist in the coordination of student housing assignments and manage check-in/check-out process, including routine cleaning and damage assessment.

Counseling and Advising

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The International Student Experience Coordinator counsels and advises students regarding cross-cultural information, student morale, culture shock, travel, health issues, emotional concerns, and so forth.

Requirements:

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Bachelor's Degree Required

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Experience working in an international environment (with US college students preferred)

Must be legally authorized to work in Spain

Fluency in spoken and written English & Spanish

Excellent administration and communication skills

Previous experience working in Study Abroad & customer service

Ability to connect with students, faculty, and peers

Ability to work independently, whilst simultaneously working as a part of a team

Knowledge of the city and its cultural/leisure offer

Compensation Package

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We offer a competitive salary, based upon experience and qualifications, along with a full-time permanent contract.

Why Join Us?

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We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.



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