Experience Coordinator

hace 2 días


Madrid, Madrid, España An Epic Adventure A tiempo completo
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as an Experience Coordinator. As a key member of our planning team, you will be responsible for coordinating group events such as destination weddings, family reunions, corporate retreats, and group vacations.

Main Responsibilities:
  • Work closely with clients to understand their vision and goals for group events.
  • Manage all logistics for group bookings, including accommodation, transportation, excursions, and event planning.
  • Serve as the main point of contact for clients and attendees, ensuring a seamless experience from initial consultation to the event's completion.
  • Coordinate with vendors, hotels, transportation services, and event planners to ensure all elements align with client expectations.
  • Handle any changes, cancellations, or challenges that arise, while keeping the group travel event on track.
  • Provide customized recommendations for destinations, venues, and activities tailored to each group's unique needs.
  • Track budgets, contracts, and payments to ensure events are executed within budget and timelines.
Requirements:
  • Exceptional organizational skills and ability to juggle multiple bookings and timelines simultaneously.
  • Strong interpersonal and communication skills, with an emphasis on client service.
  • Experience in managing group bookings for events such as weddings, conferences, and large-scale itineraries.
  • Ability to problem-solve under pressure and maintain professionalism in high-stress situations.
  • Proficiency in CRM systems and event management software.
  • A strong attention to detail and commitment to delivering exceptional results.

Estimated Salary: $55,000 - $65,000 per year.

Benefits: Flexible, remote working environment, perks and discounts for personal use, opportunity to plan and experience group adventures to unique destinations, professional development and access to exclusive industry resources, training provided.



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