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Pharmaceutical Information Coordinator
hace 1 mes
Pfizer is seeking a highly skilled Pharmaceutical Information Coordinator to join our team. As a Pharmaceutical Information Coordinator, you will be responsible for providing customer experience and support to healthcare professionals and patients/caregivers in the local language.
In this role, you will:
- Manage and respond to inquiries received via multiple channels.
- Collaborate with therapeutic area teams to provide second-line support.
- Identify and report adverse events and product quality complaints.
Key Responsibilities
Some key responsibilities of this role include:Ensuring continuity and quality of service for customers across all countries of cover.Identifying continuous improvement opportunities to improve processes.Representing MI in required Pfizer Country Office (PCO) activities.
Education and Qualifications
To be successful in this role, you will need:A degree in a life science/healthcare field.1-2 years of medical information or relevant work experience.Customer service experience.Proficiency in English and Italian (C1).Strong oral and written communication skills.
Salary
The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience.
Benefits
Pfizer offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
