Global Experience Coordinator

hace 6 días


Madrid, Madrid, España An Epic Adventure A tiempo completo

We are seeking an organized and customer-focused Global Experience Coordinator to manage the reservation process for our clients. This entry-level, remote role is crucial in ensuring a seamless booking experience while maintaining high standards of customer service and operational efficiency.Key Responsibilities:

  • Manage Bookings: Oversee the booking process, including reservations, scheduling, and client communications.
  • Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and handling special requests promptly and professionally.
  • Client Relationships: Build and maintain strong relationships with customers, ensuring repeat business and customer loyalty.
  • Handle Cancellations/Amendments: Manage booking changes, cancellations, and refunds, ensuring customers are informed and all updates are accurately recorded.
  • Provide Recommendations: Offer clients personalized advice, including destination suggestions, accommodation options, and transportation arrangements based on their preferences, budget, and needs.
  • Stay Updated on Conditions: Monitor global advisories, restrictions, and safety concerns, informing customers about potential risks or disruptions.
  • Offer Guidance: Advise clients on visa requirements, documentation, health precautions, and necessary vaccinations depending on destination.
  • Planning: Assist customers in creating detailed itineraries, incorporating must-see attractions, activities, and dining recommendations.
  • Cultural Insights and Tips: Provide destination-specific cultural tips, local customs, and etiquette to ensure customers have a smooth and enjoyable experience abroad.
Requirements:
  • Experience: Proven experience in a customer service, booking, or scheduling role. Experience in hospitality, customer service, or events is a plus but not required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients.
  • Organizational Skills: Strong attention to detail and ability to manage multiple tasks and priorities simultaneously.
  • Problem-Solving: Capable of resolving customer issues efficiently and effectively while maintaining a high level of customer satisfaction.
  • Technical Skills: Proficient in booking software, CRM systems, and Microsoft Office Suite.
  • Time Management: Ability to work under pressure and meet deadlines.
Estimated Salary: $45,000 - $55,000 per annum, depending on location and experience. If you're passionate about delivering exceptional customer experiences and possess excellent organizational and problem-solving skills, we encourage you to apply.

  • Madrid, Madrid, España An Epic Adventure A tiempo completo

    About Us">An Epic Adventure is a remote team passionate about providing unique and authentic adventures that allow customers to immerse themselves in new cultures and environments. We are seeking an experienced and highly motivated Senior Global Experience Coordinator to oversee the planning, execution, and overall success of our adventure trips.Job...


  • Madrid, Madrid, España Magical Destinations Travel A tiempo completo

    As a Global Customer Experience Coordinator at Magical Destinations Travel, you will be responsible for delivering exceptional customer service to clients worldwide. This role involves planning seamless travel experiences, managing client accounts, and maintaining meticulous records in line with government regulations and company policies.We are looking for...


  • Madrid, Madrid, España Findasense A tiempo completo

    About the RoleWe are seeking a Customer Experience Coordinator to join our team at Findasense, a global Customer Experience company.


  • Madrid, Madrid, España Findasense A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at Findasense. As a key member of our global Customer Experience company, you will play a vital role in coordinating and managing direct communication through all digital channels.

  • Global Trade Coordinator

    hace 4 semanas


    Madrid, Madrid, España Straumann Group A tiempo completo

    Job Title: Global Trade CoordinatorWe are seeking a highly skilled and detail-oriented Global Trade Coordinator to join our team in Madrid, Spain.


  • Madrid, Madrid, España PSI CRO A tiempo completo

    Join us as a Global Clinical Supplies Coordinator at PSI CRO!About the RoleThis is an excellent opportunity for a skilled Clinical Supply Chain Manager to take their career to the next level. As a Global Clinical Supplies Coordinator, you will play a critical role in managing clinical supplies and interactive response technology for assigned projects.Your...


  • Madrid, Madrid, España Ack3 Global Solutions A tiempo completo

    Job Title: Global Financial Operations CoordinatorAbout Ack3 Global Solutions:Ack3 Global Solutions is a leading risk and strategic intelligence consultancy that excels in providing swift, customized solutions to clients worldwide. We value team players who are organized, dynamic, appreciate diversity, and enjoy a positive work environment.Job Summary:We...


  • Madrid, Madrid, España Dsj Global A tiempo completo

    At Dsj Global, we are currently seeking a highly skilled and ambitious individual to join our team as a Global Air Freight Operations Coordinator. This exciting opportunity allows you to be an integral part of our expanding logistics operations in Spain.Company OverviewDsj Global is a leading freight forwarder with a global presence in over 26 countries....


  • Madrid, Madrid, España Intrepid Experience A tiempo completo

    Job Description: As a Tour Leader with Intrepid Experience, you will be responsible for delivering exceptional travel experiences to our customers. Your primary role will be to host and lead tours within Spain, sharing your passion for local culture and history with travellers from around the world.About Us: Intrepid Experience is a leading global travel...


  • Madrid, Madrid, España Sagan A tiempo completo

    Job Title: Global Operations CoordinatorAbout the Role:The Global Operations Coordinator is a vital position that requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. This role plays a key part in optimizing operational efficiency and supporting various organizational aspects.Key...


  • Madrid, Madrid, España Brambles A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Brambles. As a key member of our customer-facing support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.


  • Madrid, Madrid, España Hope For Haiti A tiempo completo

    Hope for Haiti is an innovative international development organization working in Haiti for 35 years.We are seeking a Global Health Initiatives Coordinator to support the implementation of community-based strategies in Southern Haiti.This is a national position based full-time in Les Cayes, Haiti. The salary for this role is approximately $40,000 - $60,000...


  • Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    About Four Seasons Hotel MadridLocated in the heart of the capital, our hotel is a historic landmark with modern energy. With seven heritage buildings transformed into one dynamic destination, we offer an unparalleled luxury experience for locals and guests alike.The RoleWe are seeking a skilled Luxury Guest Experience Coordinator to join our team. As the...


  • Madrid, Madrid, España Red - The Global Sap Solutions Provider A tiempo completo

    About UsAt Red, The Global SAP Solutions Provider, we are a dynamic team of professionals dedicated to delivering exceptional project management services.About the JobWe are currently seeking a highly skilled Global LIMS Project Coordinator to join our team. This is an exciting opportunity to work on a challenging project that requires strong organizational...


  • Madrid, Madrid, España Fever España A tiempo completo

    Fever España is seeking a skilled Strategic Operations Manager to join our team. As a key member of our Candlelight organisation, you will be responsible for coordinating the activities of multiple departments and developing strategies to drive business growth.Job DescriptionYou will work closely with the marketing, operations, and events teams to ensure...


  • Madrid, Madrid, España Nbcuniversal A tiempo completo

    Job Title: Global Administrative CoordinatorEstimated Salary Range: $45,000 - $60,000 per yearAbout the RoleWe are seeking a highly organized and detail-oriented Global Administrative Coordinator to join our team. As a key member of our operations team, you will provide administrative support to our Regional Director and category teams, ensuring seamless...


  • Madrid, Madrid, España An Epic Adventure A tiempo completo

    Job Title: Adventure Experience CoordinatorWe are seeking a highly motivated and detail-oriented professional to join our remote team as an Adventure Experience Coordinator.About Us:An Epic Adventure is a leading provider of remote adventure experiences, bringing the thrill of outdoor activities to clients worldwide. We prioritize creating unforgettable...


  • Madrid, Madrid, España Cea Study Abroad A tiempo completo

    About UsCea Study Abroad is committed to providing unparalleled academic, professional, and cultural experiences abroad. We believe that studying and interning abroad is a transformative experience that goes beyond academics.As a global organization, we strive to provide a work environment that celebrates difference and is free of implicit and explicit bias....


  • Madrid, Madrid, España Innovative Trials Ltd A tiempo completo

    Company OverviewInnovative Trials Ltd is a renowned global leader in patient recruitment and retention for clinical trials. With a strong focus on delivering exceptional support to patients, the company has established itself as a trusted partner in the industry.Salary and BenefitsWe are offering a competitive salary of $60000 $85,000 per annum,...


  • Madrid, Madrid, España All We Wear Group A tiempo completo

    About the RoleWe are seeking a highly analytical and strategic Global Merchandising Coordinator to join our team at All We Wear Group. As a key member of our merchandising team, you will play a critical role in aligning our product line plan vision with our global line planning process to achieve or exceed annual financial goals.Key ResponsibilitiesAlign...