Global Student Experience Manager

hace 6 días


Madrid, Madrid, España Schiller International University A tiempo completo

Company Overview

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Schiller International University has been a pioneer in experiential learning for over 50 years, offering high-quality degree programs that combine knowledge and skills with humanist values. Our international campuses provide students with a unique opportunity to acquire professional capacities and develop an international mindset, preparing them for a global, borderless world.

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About the Role

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We are seeking a highly skilled Global Student Experience Manager to join our team. As a key member of our admissions department, you will play a crucial role in ensuring a smooth onboarding process for new students across our four campuses. Your mission is to guarantee a seamless transition into university life, while also ensuring compliance with all entry requirements.

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Responsibilities

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Key responsibilities include:

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  • Thoroughly reviewing CAS (Confirmation of Acceptance for Studies) requests and corresponding documents to ensure only genuine students meet student visa requirements;">
  • Obtaining regular updates on student visa applications and copies of granted visas;">
  • Providing accurate lists of students issued with CAS on student route visa;">
  • Collaborating with university leadership, admissions, academic support, faculty, and external stakeholders to support university objectives;">
  • Ledging new student processes, including initiation of student files and orientation events;">
  • Ensuring smooth handovers from Admissions to Student Services;">
  • Coordinating with campus directors and teams to provide amenities and referrals for new students;">
  • Enhancing the diversity and inclusivity of university life;">
  • Participating in Institutional Assessment and Improvement plans.">
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Requirements

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To succeed in this role, you will need:

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  • A Bachelor's Degree or equivalent;">
  • 3 years' experience in Higher Education;">
  • Data-oriented focus and excellent problem-solving skills;">
  • Friendly demeanor and exceptional customer service skills;">
  • Excellent intercultural communication skills and cultural agility;">
  • Experience in mentorship or coaching a plus.">
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Benefits

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This is an excellent opportunity to join a dynamic team and contribute to the success of our students. In return, we offer:

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  • An estimated annual salary of $70,000 - $90,000 based on experience and qualifications;">
  • The chance to work in a fast-paced, international environment;">
  • Ongoing training and development opportunities;">
  • A competitive benefits package.">
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About Us

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Schiller International University offers undergraduate and graduate programs instructed in English, designed to be customized to each personal scenario. Our students are encouraged to study abroad at any time during their education, gaining truly holistic profiles.

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Learn more about our opportunities.



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