Global Automotive Support Specialist
hace 4 días
Job Summary
Msx International Inc. is seeking a highly skilled Global Automotive Support Specialist to join our team. The successful candidate will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles.
Key Responsibilities:
- Handle driver requests through multiple channels, ensuring the identification and understanding of the request.
- Identify and address the root causes of the assistance requests.
- Record all customer interactions to track activities and improve service quality.
- Data Management: Input relevant customer data into the case management system.
- Team collaboration: Participate in team meetings, share personal results and feedback, and contribute to team achievements and targets.
- Process Improvement: Continuously work to improve the efficiency and quality of process workflows.
- Documentation: Prepare, update, and archive all required documents, templates, and records.
Requirements:
- Fluent Swedish language knowledge and at least intermediate English language knowledge.
- Strong interpersonal skills with a persuasive and negotiation-focused attitude.
- Excellent communication skills across a variety of channels, including interpreting verbal and non-verbal communication.
- Conflict resolution skills, with a team-oriented approach to resolving disagreements positively.
- Problem-solving skills, with logical thinking to break down complex issues and develop solutions.
- Adaptability to manage time pressure and changing priorities.
- Resilience, discipline, pragmatism, and punctuality in work tasks.
- Flexibility and proactivity in handling multiple tasks, planning, and creating contingency plans.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience.
About Msx International Inc.
We are a leading provider of automotive support services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about providing exceptional customer service and is committed to excellence in everything we do.
-
Global Automotive Operations Specialist
hace 3 semanas
Madrid, Madrid, España Page Personnel A tiempo completoJob SummaryWe are seeking a highly skilled Global Automotive Operations Specialist to join our team at Page Personnel. As a key member of our operations team, you will be responsible for delivering exceptional customer service and supporting the smooth operation of our automotive business.
-
Automotive Sales Support Specialist
hace 3 semanas
Madrid, Madrid, España Msx International A tiempo completoJob DescriptionWe are seeking a highly motivated and experienced Automotive Sales Support Specialist to join our team at Msx International. In this role, you will play a crucial part in supporting our dealer network in sales distribution processes.Company OverviewMsx International is a leading provider of industry-leading expertise with over 5,000 employees...
-
Global Automotive Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Msx International A tiempo completo**Job Overview**Msx International is seeking a highly skilled Global Automotive Customer Support Specialist to join our team. This role will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles.**Responsibilities:**Handle Driver Requests: Manage driver inquiries through multiple...
-
Global Automotive Customer Support Specialist
hace 4 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Global Automotive Customer Support Specialist to join our team at MSX International.The successful candidate will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles. This includes handling driver inquiries through multiple channels,...
-
Automotive Electronics Design Specialist
hace 3 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completo**Job Title:** Automotive Electronics Design Specialist - Cracow**About Us:At Infotree Global Solutions, we are committed to delivering innovative solutions for the automotive industry. Our team of experts is dedicated to designing and developing cutting-edge electronic devices that meet the highest standards of quality and reliability.**Job Summary:We are...
-
Automotive Support Specialist
hace 1 día
Madrid, Madrid, España Cataloxy A tiempo completoJob Overview We are seeking an Automotive Support Specialist to join our team at Cataloxy. The successful candidate will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles. This role is ideal for individuals with strong interpersonal skills, excellent communication skills, and a...
-
Automotive Safety Technology Specialist
hace 1 día
Madrid, Madrid, España Infotree Global Solutions A tiempo completoAbout Infotree Global SolutionsWe're a leading provider of innovative automotive safety solutions, dedicated to enhancing road safety and saving lives.Salary: $110,000 - $130,000 per annumJob Description:As an Automotive Safety Technology Specialist, you will play a critical role in shaping the future of automotive safety technology. You will be responsible...
-
Madrid, Madrid, España Jato Dynamics Ltd A tiempo completoJob DescriptionAbout JATO Dynamics Ltd.We are a leading provider of automotive market intelligence, delivering the world's most complete and up-to-date data and insights to our customers. Our mission is to create significant competitive advantage for our customers through timely technical and product support, along with training.Role OverviewAs a Global...
-
Automotive Customer Support Specialist
hace 4 semanas
Madrid, Madrid, España Msx International A tiempo completoAt MSX International, we are seeking an Automotive Customer Support Specialist to join our team. This role is a key part of our customer service operation, responsible for providing top-notch support to OEM vehicle owners.About the RoleThe Automotive Customer Support Specialist will serve as the primary point of contact for customers, addressing and...
-
Automotive Support Specialist
hace 3 semanas
Madrid, Madrid, España MSX International Inc. A tiempo completoJob OverviewThe Automotive Support Specialist will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach.We are looking for an experienced individual who can handle multiple tasks,...
-
International Automotive Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Ntt Data A tiempo completo**Company Overview**">">Ntt Data, a leading automobile manufacturer in Europe, is seeking a highly skilled and motivated individual to join our team as an International Automotive Customer Support Specialist.">**Estimated Salary:** €50,000 - €60,000 per annum">**Job Description:** As a Technical Support Agent, you will be responsible for providing...
-
Technical Support Specialist in Greece
hace 3 semanas
Madrid, Madrid, España Recruit4Work SL A tiempo completoWe are looking for a talented Technical Support Specialist to join our team at Recruit4Work SL. This exciting opportunity is based in Greece, where you will have the chance to work with one of the world's leading automobile manufacturers.About the RoleIn this challenging and rewarding position, you will be responsible for providing top-notch technical...
-
Data Management Specialist for Automotive Sector
hace 4 semanas
Madrid, Madrid, España Page Personnel A tiempo completoJob Title: Data Management Specialist for Automotive SectorAbout the Role:We are seeking a highly skilled Data Management Specialist to join our team at Page Personnel, where you will be responsible for maintaining the accuracy and consistency of master data within the automotive sector.Key Responsibilities:Maintain the integrity of master data through...
-
Global Support Operations Specialist
hace 4 semanas
Madrid, Madrid, España Chep A tiempo completo**Job Summary:**We are seeking a highly skilled Global Support Operations Specialist to join our team. In this role, you will be responsible for providing immediate global support for all questions and incidents related to COLT Systems usage, both internally and externally. You will also support CMA teams during the rollout and operation of the CMA and CMA...
-
Madrid, Madrid, España Infotree Global Solutions A tiempo completoCompany OverviewInfotree Global Solutions is a dynamic company that provides innovative solutions to the automotive industry.Job DescriptionWe are seeking an experienced Electronics Design Specialist to join our team. The successful candidate will be responsible for designing electronic devices for automotive applications, with a focus on low-cost,...
-
Automotive Sales and Distribution Specialist
hace 4 semanas
Madrid, Madrid, España Msx International A tiempo completoAbout Msx InternationalMsx International is a leading provider of industry-leading expertise in the mobility sector, partnering with almost every car manufacturer on the market.Our MissionWe harness our expertise in mobility, creativity, and technology to craft tailored, sustainable, and innovative solutions that empower Movers and Makers to thrive.The...
-
Customer Support Specialist Automotive Technician
hace 3 semanas
Madrid, Madrid, España Iman Temporing Ett, S. L. A tiempo completoIman Temporing Ett, S. L., a company specializing in human resources, is looking for an automotive technician to join their team.About the JobWe are seeking a highly skilled and experienced automotive technician to provide technical support to our customers. The successful candidate will have a strong understanding of automotive mechanics and electronics, as...
-
Global Banking Support Specialist
hace 3 semanas
Madrid, Madrid, España Munay Global Services A tiempo completoMunay Global Services is looking for a highly skilled Banking Support Specialist to join their team in Madrid. This role involves providing top-notch customer service related to banking issues, account opening, access password locks, transfers, and more.About the RoleThis position requires excellent communication skills, both written and verbal, as you will...
-
Automotive Sales Support Professional
hace 3 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout MSX InternationalWe are a globally recognized company with over 5,000 employees across more than 80 countries. Our teams provide industry-leading expertise in various areas, including Consumer Engagement, Parts and Service Performance, Actionable Insights, Diagnostics and Repair Enhancement, Warranty and Repair Efficiency, Technical Information,...
-
Automotive Risk Management Specialist
hace 3 semanas
Madrid, Madrid, España Urban Science A tiempo completoAt Urban Science, we are seeking an Automotive Risk Management Specialist to join our Business Management team. This exciting role offers a unique blend of financial, automotive sector, and risk analysis knowledge.We are looking for a highly skilled professional with expertise in evaluating financial data, negotiating with banks, and identifying practices...