Client Support Specialist

hace 4 semanas


Madrid, Madrid, España Winning A tiempo completo
Job Title: Client Support Consultant

At Winning Consulting, we are seeking a highly skilled Client Support Consultant to join our team in a project with a major financial entity in Italy. As a Client Support Consultant, you will be responsible for managing client relationships, resolving queries and incidents related to cash management, generating reports, identifying areas for improvement, and meeting client needs and expectations.

Responsibilities:
  • Gestión de consultas e incidencias relacionadas con el flujo de cash management para entidades corporativas
  • Generación de reportes
  • Identificación de puntos de mejora
  • Gestión de las necesidades de los clientes, así como sus expectativas
Requirements:
  • Inglés y Italiano alto
  • Orientación al cliente
  • Alta sensibilidad al riesgo y gestión del estrés
  • Conocimientos en pagos SEPA, Direct Debit, Bacs, Chaps y Faster Payments, altamente apreciado
  • Manejo paquete Office

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