Product Support Specialist
hace 2 semanas
Are you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with the Board Intelligent Planning Platform?
We are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board. As a key member of our team, you will work closely with our customers and business partners to ensure their success using the Board Platform.
Key Responsibilities- Investigate complex technical issues raised by Board users and provide timely resolutions.
- Collaborate with cross-functional teams, including Software Development, Professional Services, and Sales, to resolve highly complex technical issues.
- Communicate progress and statuses of investigations and fixes to stakeholders.
- Research and document issues as Knowledge Base articles.
- Attend and support implementation projects onsite when required.
- Bachelor's or Master's degree in Management Information Systems, Computer Science, Mathematics, or a related field.
- First experience with SaaS and Enterprise Performance Management software.
- Experience working in a customer support role using a case management platform.
- Knowledge of Client/Server Operating Systems and Cloud solutions.
- Excellent written and verbal communication skills.
- Very good English knowledge, excellent Spanish knowledge.
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Product Support Specialist
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Madrid, Madrid, España Gmv A tiempo completoJob Opportunity: Product Support SpecialistWe are seeking a skilled Product Support Specialist to join our team at GMV. As a key member of our technical support team, you will provide remote support to our customers and resolve incidents related to our cross-domain products.Key Responsibilities:Provide technical support to customers via phone, email, and...
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Product Support Specialist
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Madrid, Madrid, España Board A tiempo completoJob Title: Product Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team. As a Product Support Specialist,...
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Product Support Specialist
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Madrid, Madrid, España Board A tiempo completoJob Title: Product Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team. As a Product Support Specialist,...
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Product Support Specialist
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Madrid, Madrid, España Board A tiempo completoJob Title: Product Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team. As a Product Support Specialist,...
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Product Support Specialist
hace 3 semanas
Madrid, Madrid, España Board A tiempo completoJob Title: Product Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team. As a Product Support Specialist,...
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Product Support Specialist
hace 2 semanas
Madrid, Madrid, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with the Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a key member of our team, you...
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Product Support Specialist
hace 2 semanas
Madrid, Madrid, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with the Board Intelligent Planning Platform?Board is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a key member of our team, you...
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Product Support Specialist
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Madrid, Madrid, España Board International A tiempo completoJob SummaryWe are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board International. As a Product Support Specialist, you will work closely with our customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate and resolve complex technical issues...
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Product Support Specialist
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Madrid, Madrid, España Gmv A tiempo completoJob Summary:We are seeking a highly skilled Product Support Specialist to join our team at GMV. As a Product Support Specialist, you will be responsible for providing remote support to our customers and resolving incidents related to our products deployed in high-security environments.Key Responsibilities:Provide remote support to customers and resolve...
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Product Support Specialist
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Madrid, Madrid, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you excel in communication and have a knack for developing skills with complex systems? We're looking for a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board.About the RoleAs a Product Support Specialist, you will work closely...
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Product Support Specialist
hace 1 mes
Madrid, Madrid, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you excel in communication and have a knack for developing skills with complex systems? We're looking for a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board.About the RoleAs a Product Support Specialist, you will work closely...
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Product Support Specialist
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Madrid, Madrid, España Board International A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you excel in communication and have a knack for learning complex systems? We're seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board International.Key Responsibilities:Investigate complex incidents affecting our...
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Product Support Specialist
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Madrid, Madrid, España Board International A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you excel in communication and have a knack for learning complex systems? We're seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board International.Key Responsibilities:Investigate complex incidents affecting our...
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Product Support Specialist
hace 7 días
Madrid, Madrid, España Gmv A tiempo completoJob Summary:We are seeking a skilled Product Support Specialist to join our team at GMV. As a Product Support Specialist, you will provide remote technical support to our customers, resolving incidents related to our products deployed in high-security environments.Key Responsibilities:Provide remote technical support to customers via phone, email, or...
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Product Support Specialist
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Madrid, Madrid, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board.As a Product Support Specialist, you will be the primary technical point of contact...
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Product Support Specialist
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Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoProduct Support SpecialistWe are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board Deutschland Gmbh.About the RoleAs a Product Support Specialist, you will work closely with our customers and business partners to enable their success using the Board Platform. You will acquire deep and extensive...
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Product Support Specialist
hace 2 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoProduct Support SpecialistWe are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board Deutschland Gmbh.About the RoleAs a Product Support Specialist, you will work closely with our customers and business partners to enable their success using the Board Platform. You will acquire deep and extensive...
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Product Support Specialist
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Madrid, Madrid, España Board International A tiempo completoProduct Support SpecialistAt Board International, we empower businesses to make informed decisions with our cutting-edge financial and operational planning solutions. As a Product Support Specialist, you will play a crucial role in ensuring our customers' success by providing expert technical support and guidance.Key Responsibilities:Investigate and resolve...
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Product Support Specialist
hace 2 semanas
Madrid, Madrid, España Board International A tiempo completoProduct Support SpecialistAt Board International, we empower businesses to make informed decisions with our cutting-edge financial and operational planning solutions. As a Product Support Specialist, you will play a crucial role in ensuring our customers' success by providing expert technical support and guidance.Key Responsibilities:Investigate and resolve...
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Product Support Specialist
hace 2 semanas
Madrid, Madrid, España Board International A tiempo completoAbout the RoleAt Board International, we're seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team. As a key member of our team, you will work closely with our customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents occurring to our...