Product Support Specialist

hace 7 días


Madrid, Madrid, España Gmv A tiempo completo

Job Opportunity: Product Support Specialist

We are seeking a skilled Product Support Specialist to join our team at GMV. As a key member of our technical support team, you will provide remote support to our customers and resolve incidents related to our cross-domain products.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and remote access
  • Resolve incidents and issues related to our products
  • Participate in the commissioning of products and collect customer feedback
  • Collaborate with cross-functional teams to identify and resolve technical issues

Requirements:

  • Experience in product support, preferably in communications or cybersecurity
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.



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