Global Employee Relations Specialist | Ebury
hace 7 días
About Ebury
Ebury is a dynamic and rapidly growing FinTech firm that has been recognised as one of the top 15 European Fintechs to work for by AltFi. We offer a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.
Location
We are based in Malaga or Madrid, Spain, or London, UK, with an office-based 4-day week and 1 day working from home.
Job Summary
The Global Employee Relations Specialist plays a crucial role in managing and resolving complex employee relations issues across the organisation. Reporting to the Global Head of HR Business Partners, this position involves providing expert guidance to HR partners, managers, and leaders while ensuring alignment with company policies and applicable employment laws.
Main Responsibilities
Employee Relations Strategy
Develop and implement strategies for managing employee relations globally, aligned with the organisation's business objectives. Collaborate with HR leadership to design programmes that enhance workplace culture, engagement, and productivity.
Case Management
Lead investigations into employee complaints, grievances, and disputes, ensuring thorough, timely, and impartial resolution. Document and track cases using an ER case management system, maintaining accurate records and reports. Provide guidance on performance management, disciplinary actions, and conflict resolution in compliance with company policies and local employment laws.
Compliance and Risk Management
Ensure company practices comply with international employment laws, regulations, and internal policies. Monitor changes in global employment laws and regulations, advising the local HR teams on potential impacts and necessary adjustments. Develop and deliver training on compliance, ER policies, and best practices to managers and HR teams.
Advisory and Coaching
Serve as a trusted advisor to managers and leaders on employee relations issues, promoting best practices in handling sensitive matters. Support the development of local HR teams and leaders through coaching on ER topics, including conflict resolution, communication, and employee engagement.
Data Analysis and Reporting
Analyse ER metrics and trends to identify opportunities for process improvements and proactive interventions. Present insights and recommendations to senior leadership based on data analysis and benchmarking against industry standards.
Project Management
Lead or participate in global ER projects and initiatives aimed at enhancing the employee experience and creating a positive workplace culture. Coordinate with cross-functional teams to implement ER programmes, ensuring alignment with organisational goals and objectives.
Requirements
Education: A Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or professional certification (e.g., CIPD, SHRM-CP) is a plus but not essential.
Experience: Experience in an Employee Relations, HR generalist, or a similar role, with a focus on global or multinational organisations. Proven track record of handling complex ER cases, investigations, and conflict resolution in diverse cultural settings.
Technical Skills: Strong knowledge of global employment laws, practices, and regulatory compliance. Proficiency in using HR systems and case management tools. Data analysis skills to interpret ER trends and metrics.
Soft Skills: Excellent communication and interpersonal skills with the ability to build trust and influence stakeholders at all levels. Strong problem-solving skills and the ability to handle sensitive issues with empathy and confidentiality. High level of cultural sensitivity and adaptability when dealing with different countries and regions.
Benefits and Salary
The salary for this position is approximately £55,000-£70,000 per annum, depending on experience.
We offer a competitive benefits package, including a range of perks and allowances designed to support your well-being and career growth.
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