Beauty Ambassador for Luxury Brands
hace 2 semanas
Key Responsibilities:
- Ensure a unique and unforgettable shopping experience for customers, achieving established Sell Out objectives and monitoring KPIs and store traffic metrics.
- Promote cross-selling and upselling, striving to exceed objectives and ensuring the highest quality of sales and customer experience.
- Develop a deep knowledge of all products in the assigned range and stay updated at all times.
- Narrate the stories and values of each of our brands, staying informed about our industry and competition.
- Collect customer information through appropriate tools and build a long-term relationship with them, ensuring customer loyalty.
- Participate in regular store meetings and contribute to implementing a winning action plan, managing special events and ensuring the perfect display of our products according to company standards.
- Proactively participate in the product category stock process to maximize sales, contributing to a collaborative environment and service excellence, working as a team with team members, showing proactivity, seeking solutions, all in accordance with the company's values.
- Attend all relevant training sessions, programs, and meetings led by store management and the education team.
Requirements:
- You are passionate about and/or bring significant experience in selling fragrance, makeup, or luxury/niche brands.
- You have experience as a makeup specialist, with a customer-centric approach, enjoying establishing a lasting and long-term relationship with your clients.
- You possess excellent interpersonal and listening skills, enjoying working in a team, and you are an open, ambitious, dynamic, and proactive individual, with flexibility in working hours and tasks, and proficiency in English; knowledge of other languages is a plus.
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