Order Entry Specialist
hace 1 semana
Abbott, a global healthcare leader, seeks a highly motivated Order Entry Specialist to join our team in Madrid. This role is an excellent opportunity for individuals looking to leverage their technical skills and customer service expertise to drive sales success.
About Abbott
As a global healthcare leader, Abbott helps people live more fully at all stages of life. Our portfolio spans the spectrum of healthcare with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.
Job Overview
This Order Entry Specialist will play a critical role in providing exceptional customer service by responding to incoming calls and gathering information to confirm sales. The ideal candidate will have a strong understanding of company products and services, as well as the ability to navigate computerized systems.
Main Responsibilities
- Receive and respond to non-routine phone calls requiring deviation from standard procedures.
- Gather information and confirm sales using computerized systems.
- Transfer calls to appropriate personnel as necessary.
- Handle situations requiring adaptation of response or extensive research based on customer feedback.
- May answer inquiries, resolve problems, and promote products/services.
Requirements
The successful candidate will possess a foundation in administration/baccalaureate degree and have business orientation experience. Proficiency in Microsoft Office applications and SAP/AS 400 is essential. Additionally, the individual should have knowledge of Pe Ski/Is.
What We Offer
Abbott offers a competitive salary range of €45,000 - €60,000 per annum, depending on experience, plus additional benefits.
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