Spanish Customer Support Specialist

hace 7 días


Gasteiz Vitoria, Álava, España Teleperformance Spain A tiempo completo
About Us

Teleperformance Spain is a renowned global leader in customer experience management and contact centre business process outsourcing.

Salary Information

The estimated annual salary for this role is between €25,000 and €35,000 based on industry standards and location.

Job Description
  • Verification Operations: Verify licence, insurance, and business registrations to ensure alignment with quality guidelines.
  • Reactive Support: Provide phone and/or email support for live advertisers.
  • Product Operations: Evaluate reviews for compliance and publish or deny them.
  • Quality Monitoring and Improvement Operations: Review provider quality results and work with partners to improve performance.
  • Provider Support and Retention: Collaborate with providers to improve leads results and retention operations.
Required Skills and Qualifications
  • Native Level of Spanish.
  • Ability to speak and write English fluently.
  • Experience in fast-paced, scaled operations environments.
  • Experience working in a call center environment.
  • Extremely high attention to detail and strong organizational skills.
  • Structured communicator, both written and spoken.
Benefits

We offer a dynamic work environment, opportunities for professional growth, and a competitive salary package.



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