Customer Support Specialist
hace 4 semanas
We are looking for a highly skilled Customer Support Specialist to join our team at Teleperformance Spain. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.
Your Key Responsibilities:
- Verification Operations: Process licence, insurance, and business registrations submissions to confirm alignment with our quality guidelines.
- Reactive Support: Provide phone and/or email support for live advertisers.
- Product Operations: Examine reviews to confirm compliance with guidelines and publish or deny; evaluate escalated photo submissions where language specific support is required; process Google Guarantee claims per qualification guidelines.
- Quality Monitoring and Improvement Operations: Review live provider quality results and work with partners to improve performance.
- Provider Support and Retention: Collaborate with providers to improve leads results and at-risk and provider churn reporting to evaluate and support retention operations.
Requirements:
- Native Level of Spanish.
- Ability to speak and write English fluently.
- Experience in a fast-paced, scaled operations environments.
- Experience working in a call center environment.
- Experience working in a customer-facing role.
- Extremely high attention to detail and strong organizational skills.
- Structured communicator, both written and spoken.
- Ability to produce high-quality work under strict deadlines.
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel.
- Ability to work independently and complete day-to-day tasks with minimal supervision.
About Teleperformance Spain:
We are a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
-
Spanish Customer Support Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Teleperformance Spain A tiempo completoAbout the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Teleperformance Spain. As a key member of our operations team, you will be responsible for providing exceptional support to our clients through phone and/or email.Key Responsibilities:Verification Operations: Process licence, insurance, and business...
-
Technical Customer Support Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Brainlab A tiempo completoCompany DescriptionFounded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments.We are seeking a skilled individual to join our technical customer support team as a Brainlab Support Specialist.As a key member of our team, you...
-
Customer Support Specialist
hace 4 semanas
Gasteiz / Vitoria, Álava, España Teleperformance Spain A tiempo completoWe are looking for a highly skilled Customer Support Specialist to join our team at Teleperformance Spain. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Your Key Responsibilities:Verification Operations: Process licence, insurance, and...
-
Gasteiz / Vitoria, Álava, España Teleperformance Spain A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in Spain. As a member of our operations team, you will play a crucial role in delivering exceptional customer experiences for our clients.Your Responsibilities:Verification Operations: You will be responsible for verifying the accuracy of license and insurance...
-
Spanish Customer Support Specialist
hace 4 semanas
Gasteiz / Vitoria, Álava, España Teleperformance Spain A tiempo completoJob Description:Teleperformance Spain is seeking highly skilled professionals to join our team as Customer Support Specialists.Responsibilities:Verification Operations: Verify licence, insurance, and business registrations submissions to ensure alignment with service quality guidelines.Reactive Support: Provide reactive phone and/or email support for...
-
Technical Support Specialist
hace 4 semanas
Gasteiz / Vitoria, Álava, España Brainlab A tiempo completoWe are seeking a dedicated and skilled Technical Support Specialist to join our technical customer support team at Brainlab.As a key member of our team, you will be responsible for providing exceptional service to our customers, leveraging your extensive technical knowledge to ensure their equipment is installed, maintained, and serviced.With a focus on...
-
Administrative Support Specialist
hace 4 semanas
Gasteiz / Vitoria, Álava, España Satlantis A tiempo completoAt Satlantis, we are seeking an Administrative Support Specialist to provide high-quality support to our Administration department.The ideal candidate will have a degree in Administration and Management and/or Finance, with proficiency in Microsoft Office 365 package and around 2 years of experience in a similar role.The successful candidate will be...
-
Technical Support Specialist
hace 7 días
Gasteiz / Vitoria, Álava, España Axiom Technologies A tiempo completoAxiom Technologies, a leading global IT Services partner, is seeking a highly skilled Technical Support Specialist to join their team. This role offers a competitive salary of $65,000 per annum, plus benefits.Job OverviewWe are looking for an experienced professional to provide onsite and on-call assistance to end-users within the organization's desktop...
-
Customer Success Payment Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Virtuagym A tiempo completoWe are looking for a skilled Customer Success Payment Specialist to join our Global CS Team at Virtuagym. As a key member of our team, you will be responsible for the day-to-day customer operations and act as the commercial project manager for our latest payment solution, VG Pay. Your main tasks will include:Collaborating with the VG Pay Product and...
-
Executive Support Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Ferruelo Y Velasco A tiempo completoJob Description: We are seeking a highly skilled and experienced Executive Support Specialist to provide top-notch support to our President. As a key member of our team, you will be responsible for managing the President's diary, handling administration, travel arrangements, and meeting preparation. You will also work on specific projects and research as...
-
Luxury Hotels Executive Support Specialist
hace 2 días
Gasteiz / Vitoria, Álava, España Accor Hotels A tiempo completoAccor Hotels is a leading hospitality company with over 110 hotels worldwide. As an executive support specialist, you will be part of our global team that delivers exceptional customer experiences.About the RoleThis role provides administrative, secretarial, and reporting support to our executive development team. You will work closely with our international...
-
Cybersecurity Technical Support Specialist
hace 4 semanas
Gasteiz / Vitoria, Álava, España Palo Alto Networks A tiempo completoYour Career at Palo Alto NetworksWe are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team. As a key member of our Technical Support team, you will play a critical role in ensuring the success of our customers by providing top-notch support for our products.About the RoleAs a Cybersecurity Technical Support Specialist, you...
-
IT Support Specialist
hace 3 días
Gasteiz / Vitoria, Álava, España Axiom Technologies A tiempo completoAxiom Technologies is a leading IT Services provider, supporting medium to large-scale enterprises. With a strong presence globally, we are looking for a capable resource to coordinate and provide onsite/on-call assistance to end-users within the organization's desktop computing environment.Job DescriptionWe are seeking an experienced Desktop Engineer to...
-
IT Support Specialist
hace 1 mes
Gasteiz / Vitoria, Álava, España Axiom Technologies A tiempo completoJob Title: IT Support Specialist - Axiom TechnologiesAbout the Role:Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's...
-
Administrative Support Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Ferruelo Y Velasco A tiempo completoJob Summary Ferruelo Y Velasco is seeking a highly skilled and experienced Administrative Support Specialist to provide exceptional support to our President. This is a dynamic and challenging role that requires strong organizational, communication, and interpersonal skills.Key Responsibilities • Provide administrative support to the President, including...
-
Spanish Customer Support Specialist
hace 7 días
Gasteiz / Vitoria, Álava, España Teleperformance Spain A tiempo completoAbout UsTeleperformance Spain is a renowned global leader in customer experience management and contact centre business process outsourcing.Salary InformationThe estimated annual salary for this role is between €25,000 and €35,000 based on industry standards and location.Job DescriptionVerification Operations: Verify licence, insurance, and business...
-
Gasteiz / Vitoria, Álava, España Cpm International A tiempo completoCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at CPM International. As a Customer Support Specialist, you will be responsible for delivering exceptional customer service to our clients across various markets.Key Responsibilities:• Provide timely and effective support to clients through various...
-
Technical Instrumentation Specialist
hace 7 días
Gasteiz / Vitoria, Álava, España Thermo Fisher Scientific A tiempo completoAbout the RoleAt Thermo Fisher Scientific, we are seeking a highly skilled Technical Instrumentation Specialist to join our team in Basque Country, Spain. This is an exceptional opportunity to deliver top-notch service and support to our laboratory customers.Job SummaryThe successful candidate will play a key role in delivering installation, preventive...
-
Cybersecurity Technical Support Specialist
hace 3 semanas
Gasteiz / Vitoria, Álava, España Palo Alto Networks A tiempo completoJob Description:Your Career Your Impact:As a Technical Support Engineer at Palo Alto Networks, you will be responsible for providing exceptional technical support to our customers and partners. This includes providing configurations, troubleshooting, and best practices to ensure our customers receive the highest level of support.Key...
-
Field Service Engineer
hace 4 semanas
Gasteiz / Vitoria, Álava, España Thermo Fisher Scientific A tiempo completoJob SummaryThe Field Service Engineer - Instrumentation Specialist will play a crucial role in delivering exceptional service and support to our laboratory customers at Thermo Fisher Scientific. This position is responsible for the installation, preventive maintenance, repair, and qualification of our Phadia instrumentation product portfolio. Additionally,...