IT Support Specialist
hace 6 días
Axiom Technologies is a leading IT Services provider, supporting medium to large-scale enterprises. With a strong presence globally, we are looking for a capable resource to coordinate and provide onsite/on-call assistance to end-users within the organization's desktop computing environment.
Job DescriptionWe are seeking an experienced Desktop Engineer to join our team. As a key member of our IT support team, you will be responsible for troubleshooting and resolving technical issues related to computer OS/Peripherals, handling different PC Operating Systems (Windows 7/8 and 10), performing hardware/software installation, and providing excellent customer service.
Key Responsibilities:- Troubleshoot and resolve technical issues related to computer OS/Peripherals
- Handle different PC Operating Systems (Windows 7/8 and 10)
- Perform hardware/software installation
- Provide excellent customer service
The ideal candidate will have a strong analytical and problem-solving capability, excellent communication skills, and the ability to work independently in a collaborative team-oriented environment. Additionally, they should have a passion for delivering quality results and a willingness to learn and grow with the company.
Required Skills and QualificationsTo be successful in this role, you should have:
- At least one of the following certifications: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, or Microsoft Office Specialist (MOS) Certification
- Experience in a similar role, preferably with 2+ years of relevant experience
- Strong knowledge of Windows OS (e.g., XP, Vista, Windows 7, 10), Microsoft Office applications, PC/Laptop hardware, PC/Laptop peripherals, including printers, and mobile devices
- Basic knowledge of Active Directory, Exchange, and Apple OS
Axiom Technologies offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, and the opportunity to work with a dynamic team. If you are looking for a challenging role that will help you grow professionally, please submit your resume.
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