IT Support Specialist

hace 6 días


Gasteiz Vitoria, Álava, España Axiom Technologies A tiempo completo

Axiom Technologies is a leading IT Services provider, supporting medium to large-scale enterprises. With a strong presence globally, we are looking for a capable resource to coordinate and provide onsite/on-call assistance to end-users within the organization's desktop computing environment.

Job Description

We are seeking an experienced Desktop Engineer to join our team. As a key member of our IT support team, you will be responsible for troubleshooting and resolving technical issues related to computer OS/Peripherals, handling different PC Operating Systems (Windows 7/8 and 10), performing hardware/software installation, and providing excellent customer service.

Key Responsibilities:
  • Troubleshoot and resolve technical issues related to computer OS/Peripherals
  • Handle different PC Operating Systems (Windows 7/8 and 10)
  • Perform hardware/software installation
  • Provide excellent customer service

The ideal candidate will have a strong analytical and problem-solving capability, excellent communication skills, and the ability to work independently in a collaborative team-oriented environment. Additionally, they should have a passion for delivering quality results and a willingness to learn and grow with the company.

Required Skills and Qualifications

To be successful in this role, you should have:

  • At least one of the following certifications: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, or Microsoft Office Specialist (MOS) Certification
  • Experience in a similar role, preferably with 2+ years of relevant experience
  • Strong knowledge of Windows OS (e.g., XP, Vista, Windows 7, 10), Microsoft Office applications, PC/Laptop hardware, PC/Laptop peripherals, including printers, and mobile devices
  • Basic knowledge of Active Directory, Exchange, and Apple OS
Benefits

Axiom Technologies offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, and the opportunity to work with a dynamic team. If you are looking for a challenging role that will help you grow professionally, please submit your resume.



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