Seller Support Associate with English/Spanish Language

hace 1 mes


Barcelona, Barcelona, España Mygwork A tiempo completo

This role is an opportunity to join a diverse, multicultural team with direct partnerships across extensive worldwide locations. Amazon and Seller Support pride ourselves on growing talent and leadership from within, offering multiple career paths in areas such as people management, program management, technical support, HR, training and development, and workforce planning.

Key Responsibilities:
  • Serve as the first resolution point for Sellers/Vendors, diagnosing technical, operational, system, and process issues.
  • Propose solutions to remove barriers and enable resolutions for Sellers/Vendors.
  • Act as a subject matter expert in several platforms and specialties, educating Sellers/Vendors on processes, tools, and standards in real-time.
  • Utilize a wide variety of software tools to navigate Seller/Vendor accounts, research and review policies, and communicate effective solutions.

This is a permanent contract position with Amazon, requiring the ability to multi-task and work in a fast-paced environment. As a Seller Support Associate, you will have the opportunity to grow and develop skills such as mentorship, coaching, negotiation, process improvement, account management, data analysis, presentation, and communication.

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.



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