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Customer Service Representative
hace 2 meses
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide accurate and timely information to customers
- Log and follow up on correct and valid orders or requests
- Ensure the highest level of customer satisfaction survey scores
- Deliver high-caliber customer service on post-sales requisitions
Requirements:
- Proficient or bilingual in French and advanced level of English
- Excellent communication skills in a variety of customer-facing situations
- Good team player with a drive for success
What We Offer:
- 39 hours/week temporary contract: Monday to Friday, from 09.00 to 18.00
- Salary 18,400 euros gross/year + up to 1,500 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses
About Us:
We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
