Contract Support Specialist
hace 6 días
Job Summary:
We are seeking a highly organized and detail-oriented Contract Support Specialist to join our team at JLL. As a key member of our facilities management team, you will provide administrative support to our Facilities Managers and ensure the smooth operation of our facilities.
Key Responsibilities:
- Provide administrative support to Facilities Managers, including preparing and maintaining Standard Operating Procedures (SOP) manuals and other related documents.
- Assist in the preparation and submission of monthly reports and outstanding project tasks.
- Maintain accurate records of performance measurement information in support of contract performance requirements.
- Ensure suppliers provide services in accordance with contract scope and work in a safe manner.
- Work closely with Facilities Managers and functional teams to ensure accurate processing of quotations and purchase orders.
- Utilize the CAFM System to ensure all statutory, mandatory PPM and reactive tasks are captured and recorded correctly.
- Raise and assign work orders to relevant resources.
- Ensure compliance with JLL policies, procedures, and standard practices.
- Build relationships between occupants, FM staff, and suppliers.
- Communicate effectively with all levels of internal teams and external customers.
- Resolve customer complaints promptly.
- Identify and implement innovation across the contract to enhance performance and meet client expectations.
- Promote and maintain JLL culture throughout teams.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years of experience in facilities management or a related field.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Microsoft Office and CAFM Systems.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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