Technical Customer Service Representative
hace 21 horas
Are you passionate about delivering exceptional customer experiences? We're looking for a skilled Technical Customer Service Specialist to join our team in Barcelona, Spain.
About the RoleThis is an exciting opportunity to work with a Belgian Business Process Outsourcing company that provides high-quality services in customer experience and business consultancy. As a key member of our multilingual team, you will play a vital role in supporting customers with inquiries related to telecom services, focusing on technical questions.
Your responsibilities will include:
- Providing technical support and troubleshooting to customers via various channels
- Maintaining and updating customer accounts
- Handling sensitive data with confidentiality and care
In return, we offer a comprehensive benefits package, including:
- A competitive salary: €25,000 - €35,000 per year (estimated based on location and industry standards)
- Training and development opportunities to enhance your skills and knowledge
- A dynamic and international work environment
- Free Spanish lessons and meal allowances
- Constant training and growth opportunities within the company
To succeed in this role, you should have:
- A native level of Dutch and good English language skills
- An interest in technical support and troubleshooting
- Excellent listening and communication skills
- The ability to handle sensitive data reliably
We are an equal opportunities employer and welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.
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