Salesforce Product Owner

hace 6 días

Madrid, Madrid, España Make A tiempo completo

At Make, we're a global team of innovators, passionate about empowering our customers to succeed. As a Salesforce Product Owner & Technical Lead, you'll play a crucial role in designing and implementing scalable systems processes to support our go-to-market motion.

We're headquartered in Prague, Czech Republic, with teams spread across the USA, UK, Germany, France, Canada, India, and Chile. Our diverse environment fosters growth and creativity, where different ideas come together to create powerful solutions.

You'll be working closely with operations teams and business units involved in the go-to-market motion and analytics team to ensure seamless implementations and deliveries across GTM initiatives. With your technical knowledge of CRM systems, primarily Salesforce, and data architecture alongside sales operations experience, you'll optimize process implementations for scale while maintaining quality.

Key Responsibilities:

  • Design and implement technical business processes within Salesforce central CRM with other customer success and sales tools.
  • Provide technical and operational advisory to business partners during brainstorming phases of GTM operations process designs.
  • Engage with business unit stakeholders and the GTM Strategy and Operations team to collect functional requirements for both internal and cross-department processes within centrally-managed GTM tools.
  • Coordinate and ensure proper alignment and delivery of GTM-related technical initiatives where the Business Processes & Systems team is involved.
  • Lead a team of Business Processes & Systems specialists focused on GTM systems projects and implementations to ensure autonomous management of initiatives covering GTM scope, while reporting to the Head of Business Processes and Systems.

Requirements:

5-7 years of experience in Salesforce implementations or Go-to-market systems implementation roles with parallel earned experience around Sales operations in a SaaS company (Salesforce is a must-have; Hubspot or other CRMs would be highly valuable).

Admin knowledge of Custify or other Sales/Success and digital tools would be a plus.

Experience with working with the Make platform or any other automation platform is a plus.

Ability to translate business requirements road map into detailed action plans and technical requirements.

Fluent English.

About the Role:

The estimated salary for this position is $120,000 - $150,000 per year, depending on location and experience. We offer a range of benefits, including RSUs grants, medical insurance, learning & development budget, 25 days of vacation, and more.

What We Stand For:

We roll together - We embrace different ideas to grow together and create powerful solutions.

Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on - We're explorers at heart: play is our fuel and creativity has no limits.

We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind.

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