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TFS HealthScience is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.
We are seeking a skilled IT Support Technician to join our team. As part of our IT team, you will work alongside passionate and innovative professionals to ensure our customers achieve their goals.
Key Responsibilities- Provide first-line IT support by telephone and email
- Provide on-site support during office hours
- Support and troubleshooting for applications and systems
- Assist with system administration for IT infrastructure and back-end systems
- Bachelor's Degree or equivalent preferred
- Minimum 2 years relevant work experience in IT support
- Good verbal and written communication skills
- Excellent customer service skills
- Proven skills in understanding of Active Directory and GPO
- Advanced troubleshooting of endpoints
- Documentation skills
Our journey began over 27 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology, and Ophthalmology.
Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction.
