International Financial Services Representative
hace 2 semanas
We are seeking an experienced and skilled International Financial Services Representative to join our team at Recruit4Work Sl in Madrid, Spain. This is a full-time position with a competitive salary of €35,000 per year and a permanent employment contract.
Job Description:This role involves providing top-notch customer service to high-profile clients from one of Europe's leading digital banks. The successful candidate will be responsible for offering savings advice, introducing cutting-edge banking products, and promoting digital banking services in the German market.
Key Responsibilities:
- Provide customer support via various communication channels, including calls, emails, WhatsApp, and chat
- Manage back-office tasks, such as responding to emails and WhatsApp messages
- Promote and present banking products
- Ensure adherence to transparency requirements, service information, and client protection regulations related to investment products
- Report and follow up on application anomalies
- Meet quality standards and sales objectives set by the entity
To be considered for this role, you should have:
- Preferred studies in Business Administration, Mathematics, or Law
- Proficient in MS Office (Excel, Word, PowerPoint, Access)
- Native-level proficiency in Dutch
- Good level of English
- Fluency in Spanish is considered a plus
We offer:
- A competitive salary of €35,000 per year
- A permanent employment contract
- An interesting Referral Program
- The opportunity to work with the world's largest service provider
- Real prospects for career advancement within the company
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