International Financial Services Representative

hace 2 semanas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

We are seeking an experienced and skilled International Financial Services Representative to join our team at Recruit4Work Sl in Madrid, Spain. This is a full-time position with a competitive salary of €35,000 per year and a permanent employment contract.

Job Description:

This role involves providing top-notch customer service to high-profile clients from one of Europe's leading digital banks. The successful candidate will be responsible for offering savings advice, introducing cutting-edge banking products, and promoting digital banking services in the German market.

Key Responsibilities:

  • Provide customer support via various communication channels, including calls, emails, WhatsApp, and chat
  • Manage back-office tasks, such as responding to emails and WhatsApp messages
  • Promote and present banking products
  • Ensure adherence to transparency requirements, service information, and client protection regulations related to investment products
  • Report and follow up on application anomalies
  • Meet quality standards and sales objectives set by the entity
Requirements:

To be considered for this role, you should have:

  • Preferred studies in Business Administration, Mathematics, or Law
  • Proficient in MS Office (Excel, Word, PowerPoint, Access)
  • Native-level proficiency in Dutch
  • Good level of English
  • Fluency in Spanish is considered a plus
Benefits:

We offer:

  • A competitive salary of €35,000 per year
  • A permanent employment contract
  • An interesting Referral Program
  • The opportunity to work with the world's largest service provider
  • Real prospects for career advancement within the company


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