Financial Services Representative
hace 3 semanas
Company Overview
We are a leading international team of financial services professionals seeking to recruit talented individuals for our esteemed digital banking program. Located in Madrid, Spain, our company provides an ideal opportunity for career growth and development.
Salary: €45,000 per annum (based on 39 hours/week), with competitive benefits package and real prospects for career advancement within the company.
Job Description:
As a Financial Services Representative, you will engage with high-profile clients from one of Europe's leading digital banks. Your primary focus will be on addressing the needs of bank customers via various communication channels such as calls, emails, WhatsApp, and chat, delivering top-notch service while showcasing innovative digital banking products in the German market.
Responsibilities:
- Provide customer service for banking-related issues like account opening, password locks, transfers, etc.
- Manage back-office tasks, including responding to emails and WhatsApp messages.
- Present and promote banking products.
- Adhere to transparency requirements, service information, and client protection regulations related to investment products.
- Report and follow up on application anomalies.
- Meet quality standards and sales objectives set by the entity.
Requirements:
- Education: Preferred studies in Business Administration, Mathematics, or Law.
- Proficient in MS Office (Excel, Word, PowerPoint, Access).
- Native-level proficiency in Dutch.
- Good level of English.
- Fluency in Spanish is considered a plus.
Benefits:
- Full-time position (39 hours/week).
- Permanent employment contract.
- Interesting Referral Program.
- Competitive salary.
- Opportunity to work with the world's largest service provider.
- Real prospects for career advancement within the company.
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