German HR Support Specialist
hace 1 semana
About the Role:
We are seeking a highly skilled and detail-oriented German HR Support Specialist to join our team at Alight. As an HR Administration Associate, you will play a critical role in supporting the execution of data management and customer service activities, ensuring accurate and timely output.
Key Responsibilities:
- Provide expert HR administration support to clients, ensuring a deep understanding of client-specific processes and tasks.
- Independently perform data management and customer service activities as per the agreed calendar and KPIs.
- Ensure data management is performed accurately and on time, with a focus on quality and attention to detail.
- Respond to client queries and issues in a timely and professional manner, adhering to SLA timescales.
- Collaborate with the team to identify and implement process improvements, ensuring seamless execution of HR administration tasks.
- Develop and maintain detailed working instructions (DWIs) to ensure consistency and accuracy in HR administration processes.
- Stay up-to-date with Alight's HR announcements and communications, ensuring awareness of company policies and procedures.
- Build strong relationships with internal stakeholders, including lines of business and other teams, to ensure effective communication and collaboration.
Requirements:
- Excellent written and verbal skills in both English and German, with a strong focus on communication and interpersonal skills.
- Good knowledge of MS Office tools, including Excel, Word, and PowerPoint.
- Flexibility to support a global and fast-paced environment, with a focus on adaptability and teamwork.
- 1 year of experience in customer care and/or HR administration, with a strong understanding of HR administration processes and procedures.
- High school/university diploma or equivalent, with a focus on HR-related fields.
What We Offer:
We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization. If you are a motivated and detail-oriented individual with a passion for HR administration, we encourage you to apply for this exciting opportunity.
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