German Technical Support Specialist

hace 3 días

Granada, Granada, España Granada - hace una hora A tiempo completo
Technical Support Role for Telematic Software and Hardware

We are seeking a skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our clients, troubleshooting and resolving technical issues, and ensuring seamless communication with our team.

Key Responsibilities:
  1. Provide technical support to clients via phone, email, or chat
  2. Troubleshoot and resolve technical issues related to telematic software and hardware
  3. Collaborate with internal teams to resolve complex technical issues
  4. Develop and maintain knowledge of telematic systems and software
  5. Stay up-to-date with industry trends and developments
Requirements:
  1. Fluent German language skills (C2 level)
  2. Working proficiency in English
  3. Excellent communication and problem-solving skills
  4. Proficient computer user with experience in MS Office, Adobe, and databases
  5. Ability to work independently and as part of a team
Benefits:
  1. Excellent benefits package
  2. Multilingual and dynamic work environment
  3. Extensive training and development opportunities
  4. Adaptation to Greek culture and language courses
  5. Internal employee incentives and recognition programs
  6. Private health coverage and relocation package

Location: Remote, must be based in Greece

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