Dedicated Swedish Customer Experience Specialist

hace 2 semanas


Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

Company Overview

David Kennedy Recruitment specializes in delivering exceptional recruitment services on a global scale, providing innovative solutions that connect candidates and clients seamlessly.

Salary Information

The estimated annual salary for this position is €35,000 - €45,000, depending on experience and qualifications. This compensation package includes a base salary and additional benefits outlined below.

Job Description

This role involves working as a customer service representative for a technology BPO business in the healthcare industry. As a key member of our team, you will be responsible for assisting customers using multiple channels, identifying issues, handling complaints, and providing solutions and alternatives within specified time limits.

Key responsibilities include:

  • Assisting customers via phone, email, or chat
  • Identifying and resolving customer issues
  • Providing professional customer support and ensuring customer satisfaction
  • Collaborating with other agents or teams to resolve complex cases
  • Documenting actions taken in CRM systems

Required Skills and Qualifications

To succeed in this role, you should possess:

  • Native or fluent Swedish language skills (B2 level English proficiency)
  • Strong organizational, listening, and communication abilities
  • Detail-oriented and adaptable in a fast-paced environment
  • Previous experience in customer service or similar roles
  • Proficiency in external systems, PC-based internet, and software applications

Benefits

We offer a dynamic and creative work environment, a positive and friendly atmosphere, guidance to reach career potential, relocation support, great office location in Barcelona, transportation vouchers, indefinite contract, life insurance, health insurance, and more.



  • Barcelona, Barcelona, España Language Matters A tiempo completo

    About the Role:Language Matters is seeking a highly motivated and customer-focused Swedish-speaking Customer Service Representative to join our expanding team in Watford Business Park. As a successful candidate, you will be responsible for delivering exceptional customer service and product support to customers across the Swedish-speaking market via...


  • Barcelona, Barcelona, España Thefork A tiempo completo

    About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at TheFork. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Your Key Responsibilities:Answer incoming requests and provide timely and effective solutions to customer...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Marketing Specialist to join our team in Barcelona, Spain. As a Digital Marketing Consultant, you will work closely with Swedish companies and Digital Marketing & Online Advertising Agency Partners to identify and apply the appropriate advertising solutions.The ideal candidate will have a native level of...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    We are looking for a highly skilled and motivated Digital Marketing Specialist fluent in Swedish to join our team at Cross Border Talents. This role combines remote work with in-office collaboration, allowing you to benefit from the flexibility of a hybrid work environment.As a Digital Marketing Specialist, you will be integral in driving sales and managing...


  • Barcelona, Barcelona, España Manpowergroup Greece A tiempo completo

    **Job Overview**ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies in Greece, is seeking a highly skilled Senior Bilingual Customer Experience Specialist. This role offers hybrid, remote and on-site opportunities across Greece. About the RoleThis challenging position involves creating an exceptional customer experience for...


  • Barcelona, Barcelona, España PLP Group A tiempo completo

    Customer Experience SpecialistAt PLP Group, we're seeking a talented Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer support through various channels, including chats, calls, and social media queries.Key Responsibilities:Provide outstanding customer...


  • Barcelona, Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Company OverviewWelcome to Wibit Consulting & Services (WibitCS), where we're dedicated to delivering exceptional customer experiences. We're seeking a highly skilled Swedish-speaking Customer Service Representative to join our vibrant team in Barcelona.


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Account Health Support Specialist with Swedish Language ExpertiseJob Summary: We are seeking a highly skilled Account Health Support Specialist with expertise in Swedish language to join our team. As an Account Health Support Specialist, you will be responsible for providing exceptional customer service to Amazon sellers, resolving issues, and...


  • Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completo

    Are you looking for a new career opportunity in the technology sector? We are currently seeking a skilled Swedish-speaking Customer Service Representative to join our team in Barcelona. As a customer support professional, you will play a crucial role in providing top-notch service to clients and ensuring their satisfaction with our products.About the...


  • Barcelona, Barcelona, España DSM A tiempo completo

    Customer Experience SpecialistAt DSM, we are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Your Key ResponsibilitiesOversee customer orders, including order entry,...


  • Barcelona, Barcelona, España Language Matters A tiempo completo

    Language Matters, a leading recruitment agency, is partnering with a renowned medical technology company to find a highly skilled Swedish-speaking Customer Service Representative. Based in Watford Business Park, this role offers an exciting opportunity for a passionate and dedicated individual to join a growing customer support team.The successful candidate...


  • Barcelona, Barcelona, España Tripadvisor A tiempo completo

    We're on a mission to bring people together, feed the human spirit and champion restaurant culture. As a key member of our team, you'll play a vital role in making this happen.Our exceptional lineup of products includes TheFork App, a free restaurant discovery & booking app that helps users find their next table with ease, and TheFork Manager, an innovative...


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    Swedish Junior Campaign Specialist Role OverviewWe are seeking a highly motivated and detail-oriented Swedish Junior Campaign Specialist to join our team. As a key member of our onboarding team, you will work closely with new clients to launch and develop their online advertising campaigns.**Key Responsibilities:*** Serve as a trusted consultant to onboard...


  • Barcelona, Barcelona, España Eco Plus Solutions A tiempo completo

    We are an innovative digital marketing agency based in Barcelona, specializing in Google products and advanced marketing solutions. With a strong focus on customer satisfaction, we offer a competitive salary of $80,000 per year to the right candidate.About Eco Plus SolutionsAt Eco Plus Solutions, we pride ourselves on our commitment to delivering exceptional...


  • Barcelona, Barcelona, España Altruistiq A tiempo completo

    As a Customer Experience Specialist at Altruistiq, you will play a key role in helping our enterprise customers achieve their sustainability goals. This fast-paced startup environment promises to be uniquely rewarding for those who meaningfully contribute to nurturing and growing customer accounts.Responsibilities:Lead each customer through their journey...


  • Barcelona, Barcelona, España PTC A tiempo completo

    We are seeking a seasoned Customer Experience Specialist to drive the growth and success of our Enterprise customers. This exciting opportunity offers the chance to interface with senior leaders, provide guidance to executive, program, and technical teams, while acting as the voice of the customer within PTC.The ideal candidate will have 8+ years of...


  • Barcelona, Barcelona, España Amex A tiempo completo

    At Amex, we're looking for a Customer Experience Specialist to join our team. As a key member of our customer support team, you'll be responsible for delivering world-class customer service to our commercial customers. You'll build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, and...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Job Title: Hybrid Swedish Campaign Specialist in BarcelonaWe are seeking a motivated and skilled Junior Campaign Specialist to join our team, focusing on the Swedish market. This is a hybrid role based in Barcelona, offering a blend of remote and on-site work.What We Offer:Permanent contract with clear career progression opportunities.Relocation package,...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About Cpm InternationalCpm International is a global company with a presence in over 30 countries. We offer multilingual support, tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our MissionWe celebrate diversity, welcoming everyone and embracing unique styles. Our...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    Customer Experience Insight SpecialistAt Qlik, we're a leader in data transformation and analytics, empowering businesses to drive strategic outcomes. Our Customer Experience Management team is instrumental in understanding user needs and delivering exceptional experiences.As a Customer Experience Insight Specialist, you'll be responsible for planning,...