Customer Support Specialist for Pepe Jeans London
hace 2 semanas
About Us
CPM International operates on a global scale, providing multilingual assistance tailored to diverse markets across more than 30 countries. Our primary focus is on delivering exceptional customer service, sales, and technical support solutions for our clients worldwide. We celebrate diversity and welcome unique styles, fostering an inclusive workplace that empowers individuals to bring their authentic selves to work.
Our Client
AWWG is a prominent global fashion group that encompasses the brands Pepe Jeans London, Hackett, and Façonnable. Pepe Jeans is renowned for its high-quality denim, characterized by innovative and stylish designs that are both durable and contemporary. The brand remains at the forefront of fashion by continuously evolving to meet the needs of its customers.
We are in search of exceptional individuals who are passionate about our brands and committed to delivering outstanding service to our clientele.
Core Values:
- Customer Commitment: Dedicated to providing top-notch customer support, with a strong drive to meet and exceed service targets.
- Curiosity: A proactive mindset towards problem-solving and a positive attitude.
- Collaborative Success: A strong team-oriented approach, contributing to both personal and team objectives.
Key Responsibilities:
- Deliver exceptional eCommerce customer support through various channels including phone, chat, and email.
- Foster positive interactions and dialogue with customers.
- Provide assistance and guidance with comprehensive product knowledge.
- Respond effectively to customer needs, addressing complaints and objections with empathy.
- Build and maintain strong relationships with customers, prospects, colleagues, and clients.
- Achieve personal and quality compliance standards while contributing to overall team targets.
- Gain an understanding of client activities, campaigns, and product offerings.
- Participate in training sessions to enhance expertise in client and contact center requirements.
Qualifications:
- Fluent in French (both spoken and written) and proficient in English.
- Service-oriented with a strong commitment to achieving high-quality customer service.
- Ability to remain calm and professional during challenging interactions.
- Open to constructive feedback and eager to enhance performance.
- Well-organized with effective workload prioritization skills.
- A natural team player, committed to personal and organizational growth.
- Passionate about delivering exceptional customer service and treating every interaction as an opportunity to impress.
Preferred Experience:
- Previous experience in customer service, particularly in a contact center environment.
What We Offer:
- Temporary contract with a probation period.
- Full-time position with standard working hours.
- Competitive salary with performance-based incentives.
- Comprehensive training and development opportunities.
- Access to exclusive employee benefits and discounts.
Ready to Contribute?
- Showcase your qualifications and experiences in your application.
- Our hiring process includes a CV submission followed by screening and interviews.
#wecare #wearecurious #weachievetogether
-
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. Our multilingual support is customized to meet the diverse needs of our clientele. We specialize in customer service, sales, and technical support solutions, ensuring excellence for our partners worldwide. At CPM International, we celebrate diversity and welcome...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our global markets. We prioritize exceptional customer service, sales, and technical support solutions for our clients worldwide. At CPM International, we celebrate diversity and welcome unique styles, fostering an inclusive workplace...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates in over 30 countries, providing tailored multilingual support to meet the diverse needs of our global markets. We prioritize exceptional customer service, sales, and technical support solutions for our clients worldwide. At CPM International, we celebrate diversity and welcome unique styles, fostering an inclusive workplace...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 nations. Our multilingual support is customized to meet the diverse needs of our clientele. We specialize in customer service, sales, and technical assistance solutions for businesses worldwide. At CPM International, we celebrate diversity and welcome individuals from all...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. We specialize in multilingual support tailored to the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. At CPM International, we celebrate diversity...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. We specialize in multilingual support tailored to the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. At CPM International, we celebrate diversity...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our expertise lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across diverse markets. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for our clients worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express their unique...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our expertise lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across diverse markets. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for our clients worldwide. We celebrate diversity and foster an inclusive workplace that empowers individuals to express their unique...
-
Customer Support Specialist for Pepe Jeans London
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing tailored multilingual support across more than 30 countries. Our focus lies in delivering exceptional customer service, sales, and technical support solutions to a diverse clientele worldwide. We celebrate diversity and embrace unique styles, fostering an inclusive workplace that empowers...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our focus lies in delivering exceptional customer service, sales, and technical support solutions for businesses worldwide. Our ClientAWWG is a prominent global fashion conglomerate that encompasses the...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates on a global scale, providing services in over 30 countries. Our multilingual support is customized to meet the diverse needs of our clientele. We prioritize exceptional customer service, sales, and technical support solutions for our partners worldwide.Our ClientAWWG is a prominent global fashion group that encompasses the...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for our partners worldwide. At CPM International, we celebrate diversity and welcome individuals...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our markets. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions for clients around the world. At CPM International, we celebrate diversity and welcome individuals...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus lies in delivering exceptional customer service, sales, and technical support solutions to clients around the world.Our ClientAWWG is a renowned global fashion group that encompasses...
-
Customer Support Specialist for Pepe Jeans
hace 1 mes
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International operates globally across more than 30 nations, providing tailored multilingual support to meet the diverse needs of our clientele. Our primary focus is on delivering exceptional customer service, sales, and technical support solutions to clients around the world. At CPM International, we celebrate diversity and welcome individuals...
