Help Desk Specialist for Real Estate Agents

hace 5 días


Valencia, Valencia, España thinkSPAIN A tiempo completo
About thinkSPAIN

thinkSPAIN is a leading Spanish property portal catering to international buyers. Founded in 2003, we offer properties from over 2,000 advertisers across Spain, with millions of visitors and subscribers worldwide.

Job Description

We are seeking an experienced Help Desk Specialist to join our team in Valencia. As a key member of our customer support team, you will provide exceptional support to real estate agents and sellers through various communication channels, ensuring seamless interactions and resolving issues efficiently.

Key Responsibilities
  1. Provide first-level support to real estate agents and sellers via phone, email, and chat.
  2. Handle customer enquiries and resolve issues related to account setup, listing management, lead generation, and platform usage.
  3. Identify and escalate technical issues or more complex enquiries to the appropriate team for smooth resolution.
  4. Maintain accurate records of customer interactions and feedback.
Requirements
  • CURRENTLY ABLE TO LIVE AND WORK IN SPAIN
  • Native-level fluency in Spanish and strong English language skills.
  • Demonstrated experience in a customer-facing role, preferably in customer support or account management.
  • Strong verbal and written communication skills.
  • Familiarity with online platforms and CRM systems.
  • Ability to handle multiple customer queries simultaneously and prioritize tasks effectively.
Benefits
  • Competitive Salary: $45,000 - $60,000 per annum based on experience (approximately (40,000 - 55,000 EUR).
  • Generous holiday allowance.
  • Remote working flexibility to balance work and life.
  • On-the-job training and time for online training to learn new skills.
About the Role

This is a full-time permanent contract with immediate start availability due to team expansion. If you believe you have the required skills and qualifications, please send your CV and a brief cover letter outlining your motivation and experience.



  • Valencia, Valencia, España Iad Joiniad Es A tiempo completo

    Company Overview: Coldwell Banker Excellence is a leading global network in high-end real estate brokerage with over 3,000 franchises and more than 100,000 advisors in over 40 countries. We have been serving our clients since 1906.Salary: Our competitive salary for this position is approximately €45,000 - €60,000 per year, depending on experience.Job...


  • Valencia, Valencia, España Iad Joiniad Es A tiempo completo

    Company OverviewColdwell Banker Excellence is a leading global network in high-end real estate brokerage, with over 3,000 franchises and more than 100,000 advisors in over 40 countries.SalaryThe estimated annual salary for this position is approximately €45,000 - €60,000, depending on experience and qualifications.Job DescriptionWe are seeking a highly...


  • Valencia, Valencia, España Spain Home Luxury A tiempo completo

    We are seeking a highly motivated and experienced Real Estate sales professional to join our team at Spain Home Luxury in Valencia, Spain. As a key member of our team, you will be responsible for managing the complete process of listing and selling luxury properties in the Valencia area.Key Responsibilities:Search and list high-end properties in the Valencia...


  • Valencia, Valencia, España Tm Grupo Inmobiliario A tiempo completo

    Tm Grupo Inmobiliario seeks a highly skilled Regional Sales Manager to lead and manage sales activities within a designated geographic area for the real estate sector.Job Description:This role involves developing and executing sales strategies, driving revenue growth through new client acquisition and existing relationships expansion. Key responsibilities...


  • Valencia, Valencia, España Helloprint A tiempo completo

    About weVLCWe are an ambitious international startup based in Valencia, Spain. Our mission is to become the leading living concept and primary reference for real estate investments in the region.Job SummaryWe are seeking a highly motivated Finance Controller to join our team. The ideal candidate will have a strong background in finance and control or audit,...


  • Valencia, Valencia, España Helloprint A tiempo completo

    Company Overview: Helloprint is a forward-thinking company based in sunny Valencia, Spain. Our mission is to become the leading living concept and primary reference for real estate investments in Valencia.We offer a unique living experience, revolutionizing the housing and co-living landscape for international talents.


  • Valencia, Valencia, España Coldwellbanker A tiempo completo

    Experience the pinnacle of real estate excellence as a coordinator with Coldwell Banker, one of the world's leading high-end real estate networks. As a pioneering figure in our international team, you will play a pivotal role in delivering exceptional service to our clients and advisors.About UsColdwell Banker is a global leader in high-end real estate...


  • Valencia, Valencia, España Helloprint A tiempo completo

    At HelloPrint, we're expanding our presence in the vibrant city of Valencia, Spain. Our co-living concept is tailored to support talented individuals and offer a unique living experience.We're an ambitious international startup on a mission to become the leading living concept and primary reference for real estate investments in Valencia. With a portfolio of...


  • Valencia, Valencia, España Spain Home Luxury A tiempo completo

    We are looking for highly motivated sales professionals with a passion for luxury real estate to manage the complete process of listing and selling high-end properties in Spain, advising both sellers and buyers.Tasks: Search and list luxury properties in the Valencia area. Manage and contact leads, mostly international, as well as generate your own leads,...


  • Valencia, Valencia, España Coldwellbanker A tiempo completo

    Company Overview:Coldwell Banker is a leading global network in high-end real estate brokerage, founded in the United States in 1906. With over 3,000 franchises and more than 100,000 advisors in over 40 countries, our purpose is to provide high-level service at any time and achieve an experience of excellence.Salary:Our attractive compensation package...


  • Valencia, Valencia, España Mileway A tiempo completo

    About MilewayMileway is a leading European real estate investment firm with a strong presence in last-mile logistics. In under five years, the company has grown to become a leader in its field, employing over 550 people across 26 offices in 10 countries.


  • Valencia, Valencia, España Elephant Real Estate A tiempo completo

    En Elephant Real Estate, buscamos a un agente inmobiliario altamente motivado y con experiencia para unirse a nuestro equipo en Toledo. Este es un oportunidad única de crecer profesionalmente y alcanzar el éxito en una industria emocionante.Salario: Entre 40.000€ y 60.000€ anuales, dependiendo de las ventas realizadas y la experiencia del...


  • Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team in Europe. As a key member of our support team, you will be responsible for providing exceptional customer service and onboarding to European customers.This is an excellent opportunity for a self-starter with a passion for technical support to gain valuable experience and grow...


  • Valencia, Valencia, España Mocadi Real Estate A tiempo completo

    Estamos buscando a un Agente Inmobiliario con experiencia para unirte a nuestro equipo de alto rendimiento en Mocadi Real Estate. Si estás listo para ascender tu carrera y ganar las comisiones más altas del sector, ¡este es el puesto perfecto para ti!Nuestra empresa, ubicada en el centro empresarial Ros Casares de Valencia, está en plena expansión y...


  • Valencia, Valencia, España Mocadi Real Estate A tiempo completo

    Mocadi Real Estate busca a un Vendedor Inmobiliario de Alto Rendimiento para unirse a nuestro equipo en el centro empresarial Ros Casares de Valencia.Nuestra empresa está en plena expansión y amplía su equipo de vendedores inmobiliarios de alto rendimiento. Si eres una persona emprendedora con mentalidad positiva, buena actitud y don de gentes, estás...


  • Valencia, Valencia, España Grupo Ferrer Albors A tiempo completo

    Company OverviewGFA Real Estate es una consultora de inmuebles líder en la industria, comprometida con brindar servicios de alta calidad a nuestros clientes.Descripción del PuestoBuscamos un/una teleoperador/a apasionado/a por generar oportunidades y llevar nuestra visión al siguiente nivel. Será responsable de emitir llamadas y contactar con clientes...


  • Valencia, Valencia, España Wewow A tiempo completo

    Are you ready to take your career to the next level in a dynamic and international environment? As a Customer Experience Specialist at Wewow, you'll be part of a vibrant start-up culture that's changing the way people shop online. We're looking for a skilled professional who can provide top-notch support to our users and help us grow as a leading e-commerce...


  • Valencia, Valencia, España Servinform A tiempo completo

    Servinform busca un Administrativo Fiscal de Impuestos Locales con experiencia en el sector de Real Estate para incorporar en un proyecto estable y en crecimiento.Las funciones del candidato incluirán:Seguimiento y control regularizaciones impuestos localesSeguimiento y control en pagos recurrentes de impuestos localesSeguimiento de KPI y SLACoordinación...


  • Valencia, Valencia, España Servinform A tiempo completo

    Descripción del puesto:Servinform busca un/a administrador/a de comunidad de propietarios con experiencia en el sector de la banca y real estate para incorporar en un proyecto estable ubicado en la zona norte de Valencia.Las funciones del cargo incluyen la revisión del estado de las comunidades, la relación con los administradores y vecinos, la...


  • Valencia, Valencia, España Huspy A tiempo completo

    About HuspyHuspy is a leading proptech company that has experienced rapid growth since its founding in August 2020. With offices in the EMEA region, we are revolutionizing the real estate industry by developing an all-in-one super app designed to empower agents and mortgage brokers.