Account Specialist With Italian Language Expertise
hace 4 semanas
About the Role:
This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1 / 2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%).
We are seeking an Account Specialist to join our Advertiser Success Team (AST) in Spain. As an Account Specialist, you will work with a portfolio of advertiser accounts and be responsible for helping them meet their advertising goals via opportunity identification, account optimization, or creating new sponsored ads campaigns.
Key Responsibilities:
- Become an expert on Amazon solutions and adapt recommendations based on advertiser needs.
- Optimize end-to-end ad campaign performance that fulfills advertiser goals.
- Monitor and communicate campaign progress through regular, in-depth activity reports and data insights, using this knowledge as a basis for future campaigns.
- Work cross-functionally with stakeholders such as Sales & Marketing, Product Development teams, and other Amazon partners to solve issues blocking advertiser performance, to improve advertiser experience and deliver towards business goals.
- Adhere to standard work instructions (SOPs) primarily with a possibility of a tailored approach based on the advertiser's preference and your expertise.
- Provide education to Advertisers on Amazon Advertising products via 1:1 programs and online trainings.
- Provide Onboarding support along with setting up campaigns for new and existing Advertisers.
- Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns.
- Lead kickoff calls with advertisers and drive discussions using a preset agenda, as and when necessary.
- Interpret data trends and create keyword lists, bids, and budget suggestions; gather and review data at account/campaign/industry level.
- Understand Performance Advertising and use various tools and techniques to fix campaign set-up and provide related optimization support.
- Engage with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program.
- Identify opportunities to improve Amazon Advertising's product based on customer feedback, data reviews, and feature gaps with key products.
About the Team:
Ad Support Team (AST) supports Amazon's worldwide advertisers in meeting their advertising goals, by providing strategic support across all advertiser life cycles.
AST has 3 functions, namely (i) Onboarding: providing educational support and onboarding new advertisers on the ad platform, (ii) Pre-EAS: providing optimization and account management support to tenured advertisers who don't have an in-country Account manager & (iii) Managed Optimization: providing optimization and account management support to tenured and high value advertisers who have an in-country Account Manager.
Requirements:
- Hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1 / 2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%).
- Bachelor degree and/or 6 months related work experience.
- B2+ fluency in English and Italian (in respect to writing, reading, speaking and communication).
- Superior verbal and written communication skills.
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word).
Preferred Qualifications:
- 1+ years experience in the online advertising, sales, marketing, and/or e-commerce space.
- Master's or Bachelor's degree in Digital Advertising, Marketing, Business or related field.
- Experience within EU Student Programs Teams or business internships.
- Experience with managing global clients along with owning their performance goals.
- Experience interpreting data and making business recommendations.
- Demonstrated high attention to detail and proven ability to manage multiple priorities simultaneously.
- Passion for online advertising and a track record of delivering results.
- Google Ad Words/Bing Ads certification will be an added benefit.
- Able to work in a diverse team.
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