Customer Service Ambassador in Berlin

hace 1 semana


Madrid, Madrid, España Blu Selection A tiempo completo

Customer Service Ambassador in Berlin

At Blu Selection, we're looking for a skilled Customer Service Ambassador to join our team in Berlin. As a Customer Service Ambassador, you will be the face of our company, providing world-class service to our clients via phone, email, and chat.

Your Responsibilities:

  • Support clients' activities by offering exceptional service to customers
  • Answer incoming queries from customers and identify issues to provide solutions
  • Ensure a high level of customer satisfaction and record data in our CRM system
  • Provide ad-hoc support and be a team player

Requirements:

  • A native level of German and at least a C1 level of English
  • Previous experience in luxury Customer Service or the Hotel industry
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work

What's in it for you?

  • Competitive salary
  • Full-time position with 40h/week
  • Permanent contract
  • Working in a fast-paced and highly changeable environment
  • Being part of the creation of the Customer Interaction Center


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