Global Student Experience Ambassador

hace 3 días


Barcelona, Barcelona, España Ef Education First Gruppe A tiempo completo

**About EF Education First**: We believe that the world is better when people try to understand one another. With over 50 years of experience, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.

We are looking for a **Global Student Experience Ambassador** to join our team in Barcelona. As a key member of our residence team, you will be responsible for promoting the welfare, supervision, well-being, and satisfaction of International Students aged 16+ living in our residence during their stay studying with us.

**Job Summary:**
This is an exciting opportunity to work as a live-in Residence Advisor, providing excellent customer service and ensuring a great student experience. You will be working closely with the Admin & Housing Manager to promote the welfare and satisfaction of our students.

**Responsibilities:**
* Check-in & check-out of arrivals and departures at the residence during weekends
* Welcoming new students and making them feel right at home
* Assessing the physical condition of rooms and the entire building before and after occupancy
* Carrying out room checks and following up on action points
* Being available and on call to deal with any emergencies whilst on duty, including attending/supervising hospital visits outside working hours
* Implementing and delivering an exciting Activity Programme to our students
* Acting as a tour guide on trips
* Providing excellent customer service and maintaining a great relationship with staff and students in the school

**Requirements:**
* Excellent communication skills in Spanish and English
* Third language is a strong plus
* Excellent people skills, warm and friendly professional attitude
* Ability to handle difficult situations with ease & remain calm & positive under pressure
* Flexible attitude to work hours and creative problem solver
* Self-starter who is able and willing to take initiative and ownership of the role, working with minimal supervision
* Creative with an entrepreneurial mindset
* Great attention to detail
* Self-motivated and ambitious
* Ability to prioritize, meet deadlines, and perform under pressure

**What We Offer:**
* A competitive salary of €1,500 per month (estimated)
* The opportunity to work in a multicultural and diverse community
* A chance to develop your skills and gain valuable experience in a dynamic industry

**How to Apply:** If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please apply now. We look forward to hearing from you


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