Technical Support Specialist
hace 2 días
We are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.
Key Responsibilities- Provide Tier 3 level technical support to customers and partners
- Configure, troubleshoot, and provide best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner
- Perform fault isolation and root cause analysis for technical issues
- Publish technical support bulletins and other technical documentation in the knowledge base
- Review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
We lead with flexibility and choice in all of our people programs. We offer personalization and give our employees the opportunity to choose what works best for them as often as possible - from wellbeing support to growth and development, and beyond.
We believe in the power of collaboration and value in-person interactions. Our employees generally work from the office three days a week, leaving two days for choice and flexibility to work where they feel most effective.
Your CareerIn this role, you will have the opportunity to work with a talented team of professionals who are passionate about cybersecurity. You will be responsible for providing technical support to our customers and partners, and will have the opportunity to grow and develop your skills in a dynamic and fast-paced environment.
We are committed to creating an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together.
-
Aircraft Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Cae A tiempo completoAbout This RoleWe are seeking a highly skilled and experienced Aircraft Technical Support Specialist to join our 24/7 Technical Support team. As a key member of our global team, you will play a critical role in supporting our clients operating fleet, ensuring aircraft reliability and availability, while also maintaining compliance with applicable...
-
Aircraft Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Cae A tiempo completoAbout This RoleWe are seeking a highly skilled and experienced Aircraft Technical Support Specialist to join our 24/7 Technical Support team. As a key member of our global team, you will play a critical role in supporting our clients operating fleet, ensuring aircraft reliability and availability, while also maintaining compliance with applicable...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Empresa Reconocida. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our valued customers, ensuring their environments are secure and running smoothly.Your ResponsibilitiesProvide technical support to...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Empresa Reconocida. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our valued customers, ensuring their environments are secure and running smoothly.Your ResponsibilitiesProvide technical support to...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
-
Senior Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
-
Senior Systems Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
-
Senior Systems Technical Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
-
Zaragoza, Zaragoza, España Mygwork A tiempo completoAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is a world leader in serving science, with annual revenue exceeding $30 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer.The JobWe are seeking a dynamic and engaging Technical Support Specialist to join our team. As a Technical Support Specialist, you...
-
Zaragoza, Zaragoza, España Mygwork A tiempo completoAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is a world leader in serving science, with annual revenue exceeding $30 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer.The JobWe are seeking a dynamic and engaging Technical Support Specialist to join our team. As a Technical Support Specialist, you...
-
Operations Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Drooms Gmbh A tiempo completoOperations Support SpecialistWe are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Drooms Gmbh. As a key member of our operations team, you will be responsible for providing administrative support and ensuring the smooth operation of our data room management services.Key Responsibilities:Assist in the...
-
Operations Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Drooms Gmbh A tiempo completoOperations Support SpecialistWe are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Drooms Gmbh. As a key member of our operations team, you will be responsible for providing administrative support and ensuring the smooth operation of our data room management services.Key Responsibilities:Assist in the...
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Supportyourapp Inc. A tiempo completoUnlock Your Potential with SupportYourAppAre you passionate about technology and possess excellent communication and organizational skills? We're looking for a talented individual to join our team as an Outbound Business Development Representative.Key Responsibilities:Work closely with client sales and field marketing teams to manage inbound leads and...
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Supportyourapp Inc. A tiempo completoUnlock Your Potential with SupportYourAppAre you passionate about technology and possess excellent communication and organizational skills? We're looking for a talented individual to join our team as an Outbound Business Development Representative.Key Responsibilities:Work closely with client sales and field marketing teams to manage inbound leads and...
-
IT Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Empresa Reconocida. As a key member of our IT department, you will be responsible for providing top-notch technical support to our Madrid office and other European locations.Key ResponsibilitiesMaintain and troubleshoot ITS equipment, including PCs, printers, iPhones, and...
-
IT Support Specialist
hace 2 días
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Empresa Reconocida. As a key member of our IT department, you will be responsible for providing top-notch technical support to our Madrid office and other European locations.Key ResponsibilitiesMaintain and troubleshoot ITS equipment, including PCs, printers, iPhones, and...
-
Technical Specialist
hace 2 días
Zaragoza, Zaragoza, España Pleo A tiempo completoTransforming People Operations with Technical ExpertiseWe're seeking a skilled Technical Specialist to drive the digital transformation of our People Operations. This pivotal role requires a strong understanding of technical solutions and the ability to integrate them seamlessly with our existing systems.Key Responsibilities:Develop and implement technical...
-
Technical Specialist
hace 2 días
Zaragoza, Zaragoza, España Pleo A tiempo completoTransforming People Operations with Technical ExpertiseWe're seeking a skilled Technical Specialist to drive the digital transformation of our People Operations. This pivotal role requires a strong understanding of technical solutions and the ability to integrate them seamlessly with our existing systems.Key Responsibilities:Develop and implement technical...
