Senior Technical Support Specialist
hace 1 mes
About the Role
We are seeking a highly skilled Technical Support Engineer to join our team at Empresa Reconocida. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our valued customers, ensuring their environments are secure and running smoothly.
Your Responsibilities
- Provide technical support to customers and partners, addressing complex post-sales concerns and analyzing situations or data to identify solutions.
- Collaborate with multi-functional teams to create a transparent environment that leads to better products, working environments, and cybersecurity.
- Develop and publish technical documentation, including support bulletins and knowledge base articles.
- Review and update technical documentation for training materials, marketing collateral, and troubleshooting guides.
- Travel to customer sites to expedite resolution of critical issues.
Requirements
- Expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, DNS, DHCP, TCP/IP, and Authentication Protocols.
- Strong analytical and problem-solving skills, with the ability to think critically and detail complex technical issues.
- Excellent communication and interpersonal skills, with the ability to network with key contacts and detail technical information to both technical and non-technical professionals.
About Us
Empresa Reconocida is a leading cybersecurity company dedicated to protecting our digital way of life. We are committed to shaping the future of cybersecurity and are seeking innovators who share our vision.
We offer a dynamic and evolving work environment through our approach to FLEXWORK, which empowers employees to push boundaries and help us all evolve, together.
-
Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
-
Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
-
Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Kudzu Interactive A tiempo completoAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to customers via phone, email, and...
-
Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
-
Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
-
Senior Technical Specialist
hace 4 semanas
Zaragoza, Zaragoza, España F. Hoffmann-La Roche Gruppe A tiempo completoThe Digital Workplace Chapter of Roche Informatics is seeking a Senior Technical Specialist to provide operational support to affiliates across all divisions and locations.As a key member of the team, you will work closely with Business Partners and Stakeholders to understand their needs, optimize operations, and drive efficient solutions.Responsibilities...
-
Senior Systems Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the Job:The Global MidTier Technical Support Engineer team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and/or solutions installations.As a Senior Systems Technical Support Engineer, you will:Provide technical support for customers using or troubleshooting...
-
Senior Systems Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
-
Senior Systems Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
-
Senior Systems Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Sas A tiempo completoJob SummaryWe are seeking a highly skilled Senior Systems Technical Support Engineer to join our team at SAS. As a key member of our Global MidTier Technical Support team, you will provide technical support for enterprise-class SAS software applications and solutions installations.Key Responsibilities:Provide technical support for customers using or...
-
Product Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Board Deutschland Gmbh A tiempo completoAt Board, we empower businesses to drive growth and profitability through advanced analytics and forecasting. Our team is passionate about delivering exceptional customer experiences, and we're seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a Product Support Specialist, you will acquire deep...
-
Cybersecurity Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionAt Palo Alto Networks, we're looking for a skilled Cybersecurity Technical Support Specialist to join our team. As a key member of our support team, you'll work closely with our valued customers to address their complex post-sales concerns.You'll be responsible for providing technical support to customers and partners, configuring and...
-
Senior Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will work closely with our valued customers to address their complex post-sales concerns, providing technical assistance and support to ensure their environments remain secure.Key ResponsibilitiesProvide technical...
-
Product Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Board Deutschland Gmbh A tiempo completoAbout the RoleBoard Deutschland Gmbh is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver...
-
Senior Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerYou will work closely with our valued customers to address their complex post-sales concerns, requiring in-depth analysis and evaluation of various factors.You'll enjoy collaborating with key contacts outside your area of expertise, effectively communicating technical issues to both non-technical and technical professionals.Regular...
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Commscope A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at CommScope's Ruckus Networks.As a key member of our Technical Customer Experience Centre (TAC), you will be responsible for providing exceptional technical support to our premium enterprise wireless customers.Key ResponsibilitiesTake ownership of...
-
IoT Technical Support Specialist
hace 2 semanas
Zaragoza, Zaragoza, España Vitalaire Canada Inc. A tiempo completoJob SummaryWe are seeking an IoT Technical Support Specialist to join our team at Air Liquide Healthcare Iberia. As a key member of our innovation team, you will be responsible for providing technical support and training to our European subsidiaries on the implementation of our new digital services offers for hospital customers.About the RoleIn this role,...
-
Senior Technical Support Engineer
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks, Inc. in Madrid, Spain. As a key member of our technical support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.Key ResponsibilitiesProvide Tier 3 level technical support to customers...
-
Senior Technical Support Engineer
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks, Inc. in Madrid, Spain. As a key member of our technical support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.Key ResponsibilitiesProvide Tier 3 level technical support to customers...
-
Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.Key ResponsibilitiesProvide Tier 3 level technical support to customers and partnersConfigure, troubleshoot, and...