Global EMEA Support Manager Lead

hace 1 semana


Madrid, Madrid, España Motorola Solutions A tiempo completo

Job Overview

As a key member of the Motorola Solutions team, you will be responsible for leading and managing a remote team across the entire Europe and Middle East Africa regions. This role is ideal for an experienced leader who can motivate and guide their team to achieve exceptional results.

About the Role

This is a leadership position that requires strong communication and interpersonal skills. As the first point of contact for Regional Services Directors and Customer Support Managers, you will need to translate business needs into actionable goals for your team. Your ability to categorize and direct requests to other central teams within Motorola Solutions is crucial to achieving our goals.

Responsibilities

  • Manage and lead a high-performing team across multiple regions
  • Develop and implement effective processes and procedures to ensure seamless execution
  • Support the team by removing roadblocks and providing guidance
  • Ensure timely and accurate invoicing, repairs, and customer experience
  • Organize regular meetings and training sessions to maintain knowledge sharing and collaboration
  • Develop and report on Key Performance Indicators (KPIs) to measure team performance

Requirements

We are looking for an experienced leader with excellent communication and problem-solving skills. A strong understanding of business operations and process management is essential. If you have a proven track record in team management and leadership, we encourage you to apply.

What We Offer

As a Global EMEA Support Manager Lead at Motorola Solutions, you can expect a competitive salary range between $80,000-$110,000 per year, depending on your experience and qualifications. In addition to a comprehensive benefits package, you will have opportunities for professional growth and development in a dynamic and innovative company.



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