Receptionist

hace 3 semanas

Madrid, Madrid, España Xl Catlin A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Receptionist to join our team in Madrid, Spain. As a Receptionist, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring a smooth and efficient work environment.

Key Responsibilities
  • Act as the face of the company, welcoming and hosting guests, and providing a positive first impression.
  • Manage the front desk, including accepting and distributing deliveries, and ensuring the reception area is clean and organized.
  • Take and direct calls on the main business phone lines, and provide excellent customer service to internal and external clients.
  • Manage and issue security passes for staff and visitors, and ensure external parties are signed in and inducted.
  • Coordinate meeting rooms, maintain cleanliness and facilities, troubleshoot IT/Video Conferencing issues, and coordinate meeting catering.
  • Provide coordination support to internal and external events, including liaising with suppliers, when required.
  • Assist with administrative functions, including word processing, data entry, filing, record keeping, photocopying, and binding.
  • Coordinate internal processes, including mail collection/distribution, coordinate staff whereabouts, phone list documentation, courier bookings, and print orders.
Requirements
  • Excellent customer service skills and ability to deal with difficult people in a calm and friendly manner.
  • Excellent communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Previous experience as a receptionist or in a similar role.
  • Fluent Spanish and English language skills.
  • Ability to act in accordance with AXA XL's Core Values and Culture.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Receptionist looking for a new challenge, please submit your application.

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