Technical Solution Specialist

hace 1 mes


Sevilla, Sevilla, España Appian A tiempo completo

About Us
At Appian, we pride ourselves on a culture of innovation and customer-centricity. Our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution drive our actions every day. This means we strive for excellence with intensity, go beyond completion in our work, and constantly seek to understand the best for our customers.

The Role
We're looking for an Associate Solution Engineer, a technical expert who can thrive in a fast-paced environment. As part of our team, you'll gain full-stack experience that will translate into any technical career. If you're someone qualified to be a software developer but prefer this role, it could be the perfect fit for you.

Key Responsibilities
- Troubleshoot incidents with customers over virtual meetings (screen-share)
- Collaborate with internal teams to investigate issues and brainstorm troubleshooting solutions
- Submit feature enhancements on behalf of Appian customers
- Configure supported custom configurations in Appian Cloud
- Write Root Cause analysis reports for high priority incidents

What You'll Need
To succeed in this role, you'll need strong communication skills, technical curiosity, and autonomy. We're looking for individuals who can convey technical insights to audiences from different backgrounds. With a salary range of $120,000 - $180,000 per year, this opportunity offers competitive compensation for your expertise.



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