Mcad Technical Support Specialist With French/ German/Italian Language Skills
hace 4 semanas
Transforming the Future of Digital Design
We are seeking a highly skilled Mcad Technical Support Specialist to join our global team. As a key member of our support organization, you will provide world-class technical support to our customers for PTC's MCAD system Creo Parametric.
Your Key Responsibilities:
- Deliver superior-quality support services to our customers and partners.
- Investigate and resolve technical issues related to PTC's products.
- Collaborate with services and account teams to ensure effective issue resolution.
- Create and publish knowledge articles for PTC customers and employees.
Your Skills and Qualifications:
- Strong capacity and desire to develop personalized customer service and communication skills.
- Experience in implementing or supporting Client-Server architecture or multi-tier applications.
- Demonstrated ability to solve analytical problems and maintain effective investigation and documentation.
Language Skills: English and one of Italian, French, or German.
About PTC: PTC is a global leader in digital transformation, with a robust Internet of Things technology and a rich history of innovation.
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Barcelona, Barcelona, España Ptc A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our global team. As a key member of our support organization, you will provide world-class technical support to our customers for PTC's MCAD system, Creo Parametric.Responsibilities:Provide technical assistance to customers via phone, email, and chatInvestigate and resolve...
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