First Line IT Support Specialist
hace 6 días
Company: BluSelection
Job Title: First Line IT Support Specialist
Location: Remote (with occasional on-site work)
Job Type: Contract
Language: Dutch, Spanish, and English
Job SummaryWe are seeking a highly skilled First Line IT Support Specialist to join our Global Service Desk team. As a key member of our team, you will be responsible for providing exceptional customer support to our clients across Europe.
Responsibilities- Customer Support: Respond to and resolve IT-related queries and issues via phone, email, and ticketing tools.
- IT Issue Resolution: Troubleshoot and resolve IT issues for our clients, ensuring minimal downtime and maximum customer satisfaction.
- Documentation and Logging: Accurately document and log all customer interactions and issue resolutions.
- Team Collaboration: Work closely with our team members and other departments to ensure seamless communication and issue resolution.
- Continuous Improvement: Identify areas for improvement and implement changes to enhance customer satisfaction and support processes.
- Language Skills: Native or fluent in Dutch, with advanced Spanish and English language skills.
- IT Knowledge: Basic understanding of IT concepts and technologies.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work with diverse clients and teams.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex IT issues.
- Time Management: Ability to manage multiple tasks and priorities, with a focus on meeting deadlines and delivering high-quality results.
- Remote Work: 80% of the time, with occasional on-site work.
- Shift Rotation: 8AM - 5PM Monday-Friday, with one hour less on Fridays.
- Benefits: Ticket restaurant (1100€ per year) after 3 months, private health insurance with Sanitas after 6 months, and access to VIP District benefits.
- Career Development: Opportunities for career growth and professional development, including leadership programs and language classes.
-
First Line IT Support Specialist
hace 6 días
Barcelona, Barcelona, España BluSelection A tiempo completoJob DescriptionCompany: BluSelectionJob Title: First Line IT Support SpecialistLocation: Remote (with occasional on-site work)Job Type: ContractLanguage: Dutch, Spanish, and EnglishJob SummaryWe are seeking a highly skilled First Line IT Support Specialist to join our Global Service Desk team. As a First Line IT Support Specialist, you will be the primary...
-
First Line Support Specialist
hace 6 días
Barcelona, Barcelona, España Blu Selection A tiempo completo**About the Role**We are seeking a highly skilled and motivated First Line Support Specialist to join our Global Service Desk in Spain. As a key member of our team, you will be responsible for providing exceptional customer support and resolving IT issues for users across Europe.Key Responsibilities:Provide timely and effective support to customers via...
-
IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Exact It Consulting A tiempo completoAbout Exact It ConsultingExact It Consulting is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a...
-
IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Exact It Consulting A tiempo completoAbout Exact It ConsultingExact It Consulting is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a...
-
IT Support Specialist
hace 7 días
Barcelona, Barcelona, España Exact It Consulting A tiempo completoAbout Exact It ConsultingExact It Consulting is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled...
-
IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Exact It Consulting A tiempo completoAbout Exact It ConsultingExact It Consulting is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled...
-
First Line Support Specialist
hace 4 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused First Line Support Specialist to join our team at Blu Selection. As a key member of our IT Helpdesk team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues via phone, email, and ticketing systemProvide...
-
First Line Support Specialist
hace 4 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused First Line Support Specialist to join our team at Blu Selection. As a key member of our IT Helpdesk team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues via phone, email, and ticketing systemProvide...
-
First Line IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated First Line Analyst to join our Global Service Desk in Spain. As a key member of our team, you will be responsible for providing exceptional customer support and resolving IT issues for users across Europe.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...
-
First Line IT Support Specialist
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated First Line Analyst to join our Global Service Desk in Spain. As a key member of our team, you will be responsible for providing exceptional customer support and resolving IT issues for users across Europe.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...
-
IT Support Specialist
hace 7 horas
Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completoAbout Teamlogic ITTeamlogic IT is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled IT...
-
IT Support Specialist
hace 3 horas
Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completoAbout Teamlogic ITTeamlogic IT is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled IT...
-
IT Support Specialist
hace 5 horas
Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completoAbout Teamlogic ITTeamlogic IT is a leading provider of IT services, partnering with businesses to deliver tailored solutions that meet their unique needs.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Grand Rapids, MI. As a key member of our IT team, you will be responsible for providing technical support to our clients...
-
IT Support Specialist
hace 2 horas
Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completoAbout Teamlogic ITTeamlogic IT is a leading provider of IT services, partnering with businesses to deliver tailored solutions that meet their unique needs.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Grand Rapids, MI. As a key member of our IT team, you will be responsible for providing technical support to our clients...
-
IT Support Specialist
hace 7 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Blu Selection. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems and devices are running smoothly and efficiently.Key Responsibilities:Provide first-level technical...
-
IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Blu Selection. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems and devices are running smoothly and efficiently.Key Responsibilities:Provide first-level technical...
-
IT Support Specialist
hace 7 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Blu Selection. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems and devices are running smoothly and efficiently.Key Responsibilities:Provide first-level technical...
-
IT Support Specialist
hace 6 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Blu Selection. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems and devices are running smoothly and efficiently.Key Responsibilities:Provide first-level technical...
-
IT Support Specialist
hace 2 días
Barcelona, Barcelona, España Sennder A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.Key ResponsibilitiesIT System Maintenance: Perform routine maintenance tasks on our IT systems,...
-
IT Support Specialist
hace 2 días
Barcelona, Barcelona, España Sennder A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.Key ResponsibilitiesIT System Maintenance: Perform routine maintenance tasks on our IT systems,...
