Study Abroad Housing Manager

hace 15 horas

Barcelona, Barcelona, España Cea Study Abroad A tiempo completo

About Us: At CEA Study Abroad, we believe that studying abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. We are committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.

Role Overview: The Housing Coordinator plays a pivotal role on the CEA Study Abroad Barcelona team, providing comprehensive care and support to students from American colleges and universities as they navigate their study abroad experience. This role encompasses key areas such as student welfare, health and safety, housing coordination, and the design and management of educational excursions and events that enhance learning beyond the classroom.

Responsibilities:

  • Provide comprehensive support and advising to ensure students have an enriching and positive study-abroad experience
  • Address student inquiries and concerns, offering guidance on academic, personal, and cultural matters
  • Partner with the Center Director to manage disciplinary matters, crises, and any health or safety issues that may arise
  • Serve as part of CEA Study Abroad's crisis management team, providing 24/7 emergency support to students on a rotational basis, with clear protocols and backup support available
  • Oversee program budgets, ensuring spending is tracked and remains within set limits
  • Contribute to arrival, mid-term, and end-of-term reports in conjunction with the Center Director, ensuring accurate and timely documentation of program outcomes and student experiences
  • Support and participate in academic and internship activities, contributing to the overall success of CEA Study Abroad's programs
  • Assign students to available housing each term, taking into account their specific housing requests
  • Coordinate and expedite resolution of student maintenance requests, including checking apartments in person when necessary
  • Track student maintenance requests to reconcile with end-of-term incidental billing charges from vendors
  • Support the Center Director and Assistant Director in negotiating rental agreements with housing vendors
  • Fulfill all legal responsibilities related to housing, ensuring compliance with local regulations (e.g., reporting requirements)
  • Maintain strong relationships with homestay families and ensure students feel comfortable in their accommodations
  • Assist with housing vendor relations and address any student issues that arise
  • Serve as a point of reference for local roommates and collaborate with other staff members to extend their services as needed

Requirements:

  • Bachelor's Degree or equivalent experience
  • Knowledge of the U.S. education system (preferred)
  • Experience working with students in an educational or support role (preferred)
  • Fluency in spoken and written English and Spanish

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