Global Housing Liaison
hace 1 semana
About Us: At CEA Study Abroad, we're dedicated to providing students with life-changing academic and cultural experiences abroad. Our mission is to offer unparalleled support services that help students thrive in a new environment. We strive for diversity, equity, and inclusion in everything we do.
Your Role: As a Housing Advisor, you'll play a key role in ensuring the quality and efficiency of student housing services. You will assist with housing arrangements, address maintenance concerns, manage non-escalated disciplinary issues, and provide support to students as they adapt to new cultures.
Key Responsibilities:
- Deliver high-quality student housing services
- Provide day-to-day support to students, addressing their needs and concerns
- Oversee and manage all apartment maintenance issues, coordinating with vendors for timely resolution
- Track and report damages, incidents, and maintenance requests
- Handle non-escalated student disciplinary matters and complaints
- Conduct regular apartment inspections and follow-ups
- Guide students during excursions, activities, and cultural events as needed
- Assist with student arrivals, including airport pickups, housing transfers, and guided tours
- Support the Student Services department in developing new projects and initiatives
- Lead Academic Integrated Activities and weekend excursions as assigned
- Participate in on-call services after office hours (Monday through Thursday) as needed
What Makes a Great Candidate:
- University degree required
- Legally authorized to work in Spain
- Proficient in digital technology with strong technical skills
- Experience in data management and report preparation
- Fluent spoken English & Spanish
- Creative problem solver with critical thinking and innovation skills
- Self-motivated with ability to manage multiple priorities
- Proven team player with intercultural sensitivity and global awareness
- Experience navigating the challenges of living, working, or studying abroad
Compensation: We offer a competitive salary of approximately €25,000 per year, depending on experience and qualifications.
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