Housing Program Manager

hace 3 días


Barcelona, Barcelona, España Cea Study Abroad A tiempo completo

Company Overview:

Cea Study Abroad is a leading organization that provides unparalleled academic, professional, and cultural experiences abroad. We strive to create a sense of belonging for our students, ensuring they have a transformative experience that goes beyond academics.

About the Role:

We are seeking a highly skilled Housing Coordinator to join our team in Barcelona. This role plays a pivotal part in providing comprehensive care and support to students from American colleges and universities as they navigate their study abroad experience.

Job Responsibilities:

  • Ensure students have a comfortable and secure living environment
  • Liaise with housing providers and resolve any housing-related issues
  • Communicate clearly with students about housing options and ensure a smooth transition to their living arrangements upon arrival
  • Work closely with the academic and internship teams to ensure seamless collaboration and support student success
  • Manage disciplinary matters, crises, and health or safety issues that may arise
  • Oversee program budgets and ensure spending is tracked and remains within set limits
  • Contribute to arrival, mid-term, and end-of-term reports in conjunction with the Center Director
  • Support and participate in academic and internship activities to contribute to the overall success of Cea Study Abroad's programs
  • Assign students to available housing each term, taking into account their specific housing requests
  • Maintain strong relationships with homestay families and ensure students feel comfortable in their accommodations

Requirements:

  • Bachelor's Degree or equivalent experience
  • Knowledge of the U.S. education system (preferred)
  • Experience working with students in an educational or support role (preferred)
  • Fluency in spoken and written English and Spanish
  • Legal authorization to work in the country of employment
  • Strong customer service skills, with a genuine interest in working with and supporting university students
  • Ability to work independently while being an effective team player who is open to supervision and collaboration
  • Excellent organizational and multitasking skills, with the ability to manage pressure and handle difficult situations calmly
  • Proficiency in digital tools and technology, including Microsoft Office and database management
  • Flexibility and adaptability in work style, with a willingness to work outside of regular office hours during busy periods or in response to urgent student needs

Estimated Salary: $55,000 - $65,000 per year, depending on experience



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