Operational Support Specialist

hace 3 días


Madrid, Madrid, España Adyen A tiempo completo
Join Our Team as an Operational Support Specialist

At Adyen, we're looking for a highly motivated and detail-oriented Operational Support Specialist to join our Contact Center team. As a key member of our team, you'll be responsible for providing exceptional support to our merchants worldwide, helping them with a wide range of topics from technical to administrative tasks.

Key Responsibilities:
  • Provide in-depth guidance to merchants on the Adyen platform and its features
  • Optimize and automate processes to ensure scalability and efficiency
  • Act as an internal product advocate, tracking product processes and contributing feedback and issues from merchants
  • Serve as a payment specialist for merchants, helping them optimize their accounts and grow their business using Adyen's platform
  • Provide technical and operational assistance to merchants via phone, web-based tools, and email
Requirements:
  • Proven ability to coach and provide constructive feedback to team members
  • Strong interest in technical and operational processes, with a willingness to learn and seek answers to unknowns
  • Experience in a technology-driven company or role is a plus
  • Knowledge of the Payments environment is a plus but not strictly required
  • Fluent English language skills, with additional languages considered a plus
  • Preferred if you're a Diploma holder or University graduate


  • Madrid, Madrid, España Adyen A tiempo completo

    Join Our Team as an Operational Support SpecialistAt Adyen, we're passionate about delivering innovative and ethical solutions that help businesses achieve their ambitions faster. As an Operational Support Specialist, you'll be part of our Contact Center team, providing support to our merchants worldwide.Key Responsibilities:Answer in-depth merchant requests...


  • Madrid, Madrid, España Adyen A tiempo completo

    Join Our Team as an Operational Support SpecialistAt Adyen, we're passionate about delivering innovative and ethical solutions that help businesses achieve their ambitions faster. As an Operational Support Specialist, you'll be part of our Contact Center team, providing support to our merchants worldwide.Key Responsibilities:Answer in-depth merchant requests...


  • Madrid, Madrid, España Adyen A tiempo completo

    Join Adyen's Team as an Operational Support SpecialistAt Adyen, we're passionate about delivering innovative and ethical solutions that help businesses achieve their ambitions faster. As an Operational Support Specialist, you'll be part of our Contact Center team, providing support to our merchants worldwide.Key Responsibilities:Answer in-depth merchant...


  • Madrid, Madrid, España Adyen A tiempo completo

    Join Adyen's Team as an Operational Support SpecialistAt Adyen, we're passionate about delivering innovative and ethical solutions that help businesses achieve their ambitions faster. As an Operational Support Specialist, you'll be part of our Contact Center team, providing support to our merchants worldwide.Key Responsibilities:Answer in-depth merchant...


  • Madrid, Madrid, España Adyen A tiempo completo

    About the RoleAs an Operational Support Specialist at Adyen, you will be part of a dynamic team that provides exceptional support to our merchants worldwide. Your primary responsibility will be to assist merchants with a wide range of technical and administrative tasks, ensuring they have a seamless experience with our platform.Key ResponsibilitiesProvide...


  • Madrid, Madrid, España Adyen A tiempo completo

    About the RoleAs an Operational Support Specialist at Adyen, you will be part of a dynamic team that provides exceptional support to our merchants worldwide. Your primary responsibility will be to assist merchants with a wide range of technical and administrative tasks, ensuring they have a seamless experience with our platform.Key ResponsibilitiesProvide...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're passionate about empowering businesses to achieve their ambitions. As a leading financial technology platform, we provide payments, data, and financial products that help companies like Meta, Uber, and Microsoft succeed.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale and solve them...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're passionate about empowering businesses to achieve their ambitions. As a leading financial technology platform, we provide payments, data, and financial products that help companies like Meta, Uber, and Microsoft succeed.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale and solve them...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're passionate about empowering businesses to achieve their ambitions. As a leading financial technology platform, we provide payments, data, and financial products that help companies like Meta, Uber, and Microsoft succeed.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale and solve them...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're passionate about empowering businesses to achieve their ambitions. As a leading financial technology platform, we provide payments, data, and financial products that help companies like Meta, Uber, and Microsoft succeed.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale and solve them...


  • Madrid Centro, Madrid, España greenhouse - ATS A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.As an Operational Support Specialist, you'll be the first point of contact for merchants, helping them with a wide range...


  • Madrid Centro, Madrid, España greenhouse - ATS A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.As an Operational Support Specialist, you'll be the first point of contact for merchants, helping them with a wide range...


  • Madrid, Madrid, España Greenhouse - Ats A tiempo completo

    Job DescriptionAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.Key ResponsibilitiesAnswer in-depth merchant requests about the Adyen platform and provide guidance.Optimize and...


  • Madrid, Madrid, España Greenhouse - Ats A tiempo completo

    Job DescriptionAt Adyen, we're looking for a skilled Operational Support Specialist to join our team in Madrid. As a key member of our Contact Center team, you'll play a vital role in providing exceptional support to our merchants worldwide.Key ResponsibilitiesAnswer in-depth merchant requests about the Adyen platform and provide guidance.Optimize and...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll be the first point of contact for our merchants worldwide, providing support on a wide range of topics from technical to administrative tasks.As a bridge between different Support and Operational functions, you'll...


  • Madrid Centro, Madrid, España Adyen A tiempo completo

    About the RoleAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll be the first point of contact for our merchants worldwide, providing support on a wide range of topics from technical to administrative tasks.As a bridge between different Support and Operational functions, you'll...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're a financial technology platform that helps businesses achieve their ambitions faster. We provide payments, data, and financial products in a single solution, making us the go-to choice for customers like Meta, Uber, H&M, and Microsoft.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAt Adyen, we're a financial technology platform that helps businesses achieve their ambitions faster. We provide payments, data, and financial products in a single solution, making us the go-to choice for customers like Meta, Uber, H&M, and Microsoft.Our CultureWe're a team of motivated individuals who tackle unique technical challenges at scale...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft.Our CultureWe foster an environment where our people can succeed, backed by a culture and support system that enables them to own their careers.The RoleWe are seeking an Operational Support...


  • Madrid, Madrid, España Adyen A tiempo completo

    About AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft.Our CultureWe foster an environment where our people can succeed, backed by a culture and support system that enables them to own their careers.The RoleWe are seeking an Operational Support...