Technical Inside Sales Representative
hace 4 semanas
Vantive: Revolutionizing Kidney Care
Baxter is at the forefront of a new era in kidney care, driven by innovation and a commitment to excellence. As part of our journey to separate our ~$5B Kidney Care segment into a standalone company, Vantive will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to those we serve.
We are seeking a highly motivated and well-spoken Inside Sales Representative to join our Technical Services Inside Sales team. The successful candidate will identify new service selling opportunities, including Service Contracts, Packages, and parts, and will communicate effectively with customers to understand their needs and ensure a smooth sales process.
The ideal candidate will possess technical knowledge in water treatment systems for hemodialysis and be able to manage sales of new installations. This role will also be responsible for managing projects from initial customer contact to delivery of the project after full installation.
To be successful in this role, you will need to build instant rapport with customers, achieve customer satisfaction, and be innovative and a good listener. Cold-calling and heated negotiations on the phone with customers should not be unknown to you. As an Inside Sales Representative, you will master the commercial process for selling services, utilizing SFDC as your primary tool.
The role requires meeting customers face-to-face for negotiations or finding new customers, as well as being present during the implementation/installation of WT projects.
Key Responsibilities:
- Selling Services such as Service contracts, Parts, and associated service packages.
- Selling and managing new projects/installations related to water treatment systems for hemodialysis.
- Communicating and understanding customer needs and identifying services and sales opportunities.
- Collaborating with Marketing to gain market insights.
- Explaining and demonstrating features of service packages and value proposition.
- Staying informed about competing products and services.
- Upselling service packages and services.
- Researching and qualifying new leads.
- Closing service sales targets and maintaining a healthy pipeline of opportunities.
- Working closely with Cluster heads to align on progress and sales in the country's organization.
Requirements:
- Minimum 2 years of inside sales experience in selling services and consumables.
- High school diploma in Engineering; College degree preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Technical knowledge on Medical Devices.
- Strong organization capabilities to manage projects.
- Strong sales knowledge and abilities.
- Flexibility.
- Team Spirit.
- Languages Required: Spanish, English (Portuguese good to have).
- Availability to travel across Spain and Portugal (40% of total time).
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