German Customer Support Specialist
hace 4 semanas
Teleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing. We are seeking a highly skilled German language support specialist to join our team.
Responsibilities:
* Verification Operations: Process license, insurance, and business registrations submissions to confirm alignment with the service's quality guidelines for new reviews and recertifications
* Reactive Support: Provide reactive phone and/or email support for live advertisers
* Product Operations: Examine reviews to confirm compliance with guidelines and publish or deny; evaluate escalated photo submissions where language-specific support is required; process Google Guarantee claims per qualification guidelines
* Quality Monitoring and Improvement Operations: Review live provider quality results and work with partners to improve performance
* Provider Support and Retention: Collaborate with providers to improve leads results and at-risk and provider churn reporting to evaluate and support retention operations.
Requirements:
* Native Level of German
* Ability to speak and write English fluently
* Experience in fast-paced, scaled operations environments
* Experience working in a call center environment
* Experience working in a customer-facing role
* Extremely high attention to detail and strong organizational skills
* Structured communicator, both written and spoken
* Ability to produce high-quality work under strict deadlines
* Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
* Ability to work independently and complete day-to-day tasks with minimal supervision
Offer:
* Full-time position (39 hours/week)
Salary:
* 22,200€ gross/year + up to 1,000€ gross/year in bonus
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support Specialist - Operations ExpertJob Summary:We are seeking a highly skilled German Customer Support Specialist - Operations Expert to join our team at German-World, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring seamless...
-
German Customer Support Specialist
hace 4 días
Barcelona, Barcelona, España Headhunt International A tiempo completoJob Title: German Customer Support SpecialistLocation: Remote/ HybridWe are seeking an experienced German Customer Support Specialist to join our team. As a customer-facing representative, you will be the primary point of contact for our German-speaking customers, providing assistance with their queries and concerns.Key Responsibilities:Respond to customer...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoAt German-World, Inc, we are seeking a highly skilled German Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients while ensuring that all interactions meet our high standards of quality.The ideal candidate will have a native level of German and...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Support Opportunity in GermanCross Border Talents is seeking a skilled German Customer Support Specialist to join our team in Barcelona. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients in the German language.RequirementsExcellent communication skills in German (C1/C2 level)Minimum...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support SpecialistAbout the Role:We are seeking a highly skilled German Language Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Verification...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are seeking a highly skilled German Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch support to our clients in a fast-paced online environment.Key Responsibilities:Provide excellent customer support to clients in German, ensuring timely and...
-
German Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Support Opportunity with Cross Border TalentsWe are seeking a highly skilled German Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients in the online video platform industry.RequirementsExcellent communication...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoWe're looking for a talented Customer Support Specialist to join our Support team.As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their EV charging experience is seamless and reliable.You will be the first point of contact for customers experiencing issues with their charging stations,...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoB2B & B2C Customer Support (German Speaker)At Blu Selection, we're looking for a skilled Customer Support Specialist to join our team. As a B2B & B2C Customer Support Specialist, you will be responsible for delivering exceptional service to both our business clients and individual customers.Key responsibilities include:Assisting customers with queries about...
-
German Customer Support Specialist
hace 3 días
Barcelona, Barcelona, España Newco Communications A tiempo completoOur client, the European leader in the payments industry, is seeking a skilled German-speaking professional to join their international team in Barcelona. As a German Customer Support Specialist, you will play a vital role in providing assistance to credit card holders and ensuring the security and protection of sensitive data.Key responsibilities include...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completo**Customer Support Specialist - German Language**We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Head Hunt International. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients across the globe.**Key Responsibilities:**Communicate with customers...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Ingram Micro, Inc. A tiempo completoJob SummaryIngram Micro is a leading global technology distributor that provides a wide range of services and solutions to its customers. We are currently seeking a highly skilled Customer Support Specialist - German Language Expert to join our team. About the RoleThis is a fantastic opportunity for a motivated and customer-focused individual to work with...
-
Barcelona, Barcelona, España Criteo A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.
-
German Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoJob Title: German Customer Support SpecialistTeleperformance Spain is seeking a highly skilled German Customer Support Specialist to join their team. As a key member of the organization, you will be responsible for engaging with high-potential advertisers and persuading them to incorporate marketing products into their current...
-
Senior Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Productsup A tiempo completoAt Productsup, we're looking for a talented Technical Support Specialist to join our Solutions team. As a Technical Support Specialist, you will be the primary point of contact for our clients in German speaking regions, providing top-notch support and resolving technical issues. Your expertise and passion for solving complex technical problems will be...
-
Barcelona, Barcelona, España German-World, Inc A tiempo completoCompany Overview: As a leading provider of customer experience management and contact centre business process outsourcing, German-World, Inc. is dedicated to delivering exceptional services to clients across the globe.Estimated Salary Range: €48,000 - €60,000 per annum, depending on experience.Job Description: We are seeking highly skilled professionals...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Ingram Micro Inc. A tiempo completoJob Summary:As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in German and English. You will be the primary point of contact for billing and technical inquiries, and will work closely with various departments and vendors to resolve issues in a timely manner.Key Responsibilities: Respond to...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Summary:Criteo is seeking a highly skilled Customer Support Specialist to join our German-speaking team. As a key member of our Customer Care Team, you will provide exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to clients via email and live chatCollaborate with the...
-
German Customer Support Associate
hace 3 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoTeleperformance Spain, a leading provider of customer experience solutions, is seeking a highly skilled German Customer Support Specialist to join their team in Barcelona. About the RoleThis is a fantastic opportunity to work with a global company and contribute to the success of their clients. As a German Customer Support Specialist, you will be responsible...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Headhunt International A tiempo completoGerman Customer Support Specialist**Job Summary:**We are seeking a highly skilled German Customer Support Specialist to join our team at Head Hunt International. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients across the globe.**Key Responsibilities:*** Communicate with customers via...