Technical Support Specialist

hace 3 semanas

Barcelona, Barcelona, España Between A tiempo completo

We are seeking a highly skilled Technical Support Specialist to join our team at BETWEEN. As a key member of our team, you will be responsible for providing technical support to our clients, resolving technical issues with Apple devices, and collaborating with our team to deliver exceptional customer service.

Main Responsibilities:

  • Solve customer technical issues related to Apple devices
  • Provide live technical assistance via chat, phone call, or video call
  • Create and maintain a knowledge base of remote solutions
  • Collaborate with our team to deliver exceptional customer service

Requirements:

  • Strong technical background, especially on smartphones and computers
  • Excellent writing and speaking skills in English
  • Experience in Customer Care/Service
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for training and professional development
  • Collaborative and dynamic work environment
  • Flexible compensation options

About BETWEEN:

We are a leading technology company that invests in the best talent within the sector. We engage in cutting-edge projects and work with the latest technologies. Our team of over 900 people is passionate about delivering exceptional customer service and innovative solutions.

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