Technical Asset Manager for Southern Africa

hace 7 días


Madrid, Madrid, España The Legends Agency A tiempo completo

**Company Overview**

The Legends Agency is proud to represent a leading company in the asset wear management software industry, expanding its footprint in Southern Africa.

**Salary and Benefits**

Our client offers a highly competitive salary, commensurate with experience and qualifications, along with potential performance-based incentives. Additional benefits include health insurance, remote work options, and professional development opportunities.

**Job Description**

We are seeking a skilled Technical Asset Manager to join our team in South Africa. As a key member of our team, you will be responsible for providing expert technical support to clients using our asset wear management software, including troubleshooting and resolving technical issues.

**Key Responsibilities:**

  • Technical Support Software Assistance: Provide expert support to customers using our asset wear management software, including troubleshooting and resolving technical issues.
  • Data Integration: Assist clients with data integration tasks, ensuring seamless operation with their solutions.
  • SQL & Power BI Reporting: Develop and execute SQL queries; build and customize Power BI reports based on client needs.
  • System Testing & Data Fixing: Participate in system testing and address data discrepancies as required.
  • Business Development Market Expansion: Identify and pursue new business opportunities in Southern Africa to grow our clients market presence.
  • Client Relationship Management: Cultivate and maintain strong relationships with potential and existing clients, ensuring high levels of satisfaction and loyalty.
  • Marketing Insight: Collaborate with the team to create and implement marketing strategies that align with business objectives.
  • Quality Control Service Excellence: Ensure all software services and client interactions meet the highest standards of quality and reliability.

**Required Skills and Qualifications:**

  • Degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
  • Proficiency in software troubleshooting and asset management systems.
  • Experience with SQL, Power BI, and data integration.
  • Familiarity with machinery, particularly undercarriage, buckets, and trays (training will be provided).
  • Business Acumen Proven experience in business development, sales, or client relationship management.
  • Ability to think strategically and identify opportunities for business growth.
  • Communication Skills Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients.
  • Problem-Solving Abilities Strong analytical skills with the ability to diagnose and resolve complex technical issues.
  • Customer Service Orientation Commitment to providing exceptional customer service and maintaining long-term client relationships.
  • Experience Minimum of 5 years in a similar role, preferably within the software or asset management industry.
  • Experience in the mining, construction, or heavy equipment sectors is highly desirable.

**Location:** The position is based in South Africa, with remote work options available.

**Estimated Salary:** R1,200,000 - R1,800,000 per annum, depending on experience and qualifications.



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