Software Asset Wear Management Business Consultant
hace 1 semana
Our Client, a leading provider of asset wear management software, is seeking a highly skilled and experienced Customer Technical Support & Business Development Consultant to join their team. This role is critical in expanding their presence in Southern Africa and delivering exceptional support to clients.
Role OverviewThis versatile position requires a unique blend of technical expertise, customer service skills, and business development acumen. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong analytical mindset.
Key Responsibilities- Technical Support Software Assistance: Provide expert support to customers using Our Client's asset wear management software, including troubleshooting and resolving technical issues.
- Data Integration: Assist clients with data integration tasks, ensuring seamless operation with their solutions.
- SQL & Power BI Reporting: Develop and execute SQL queries; build and customize Power BI reports based on client needs.
- System Testing & Data Fixing: Participate in system testing and address data discrepancies as required.
- Business Development Market Expansion: Identify and pursue new business opportunities in Southern Africa to grow our client's market presence.
- Client Relationship Management: Cultivate and maintain strong relationships with potential and existing clients, ensuring high levels of satisfaction and loyalty.
- Marketing Insight: Collaborate with the team to create and implement marketing strategies that align with business objectives.
To be successful in this role, candidates must possess:
- A degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
- Proficiency in software troubleshooting and asset management systems.
- Experience with SQL, Power BI, and data integration.
- Familiarity with machinery, particularly undercarriage, buckets, and trays (training will be provided).
- Business acumen, with proven experience in business development, sales, or client relationship management.
We offer a competitive salary commensurate with experience and qualifications, with potential for performance-based incentives. Additional benefits include:
- Health insurance
- Remote work options
- Professional development opportunities
The estimated salary for this role is R1,200,000 - R1,800,000 per annum, depending on experience and qualifications.
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